Detalle Oportunidad

Technical support engineer
Descripción Are you an engineer who loves to code but also thrives on solving complex technical challenges for real-world clients? We are looking for a Technical Support Engineer with a strong Developer DNA to join a fast-growing U.S.-based Proptech Startup. This is not a traditional support role; it is a high-impact hybrid position where you will bridge the gap between product engineering and client success. The Role: • 60% Product Engineering: Resolve technical debt, optimize PostgreSQL structures, and enhance our gamification engine and reporting dashboards. • 40% Client Technical Support: Act as the technical point of contact for complex integrations, data cleansing, property mapping, and bug fixing. Your Technical Stack: • Mobile: Strong proficiency in React Native. • Backend: Solid experience with Ruby on Rails. • Data: Deep knowledge of PostgreSQL (relational table design) and Hasura / GraphQL. • Infrastructure: Comfortable with Auth0, GCP, and BigQuery. • What We Offer – 100% Company-Paid Benefits Joining our team means access to: • English classes (personalized to your level) • Private health insurance (medicina prepagada) • Gym membership • 100% Hybrid Work Model • Life & funeral insurance Key Requirements: • Fluent English (C1): Excellent written and spoken communication skills to interact confidently with U.S. stakeholders and clients. • Startup Mindset: Ability to move fast, balance urgency with quality, and work autonomously in an Agile environment. • Problem Solver: You don’t just report bugs—you dive into the code and fix them. What’s in it for you? • Direct impact on a first-to-market product. • High-performing, lean team environment with rapid career advancement opportunities. • Exposure to cutting-edge tech, including Google AI (Gemini).
Requisitos: Are you an engineer who loves to code but also thrives on solving complex technical challenges for real-world clients? We are looking for a Technical Support Engineer with a strong Developer DNA to join a fast-growing U.S.-based Proptech Startup. This is not a traditional support role; it is a high-impact hybrid position where you will bridge the gap between product engineering and client success. The Role: • 60% Product Engineering: Resolve technical debt, optimize PostgreSQL structures, and enhance our gamification engine and reporting dashboards. • 40% Client Technical Support: Act as the technical point of contact for complex integrations, data cleansing, property mapping, and bug fixing. Your Technical Stack: • Mobile: Strong proficiency in React Native. • Backend: Solid experience with Ruby on Rails. • Data: Deep knowledge of PostgreSQL (relational table design) and Hasura / GraphQL. • Infrastructure: Comfortable with Auth0, GCP, and BigQuery. • What We Offer – 100% Company-Paid Benefits Joining our team means access to: • English classes (personalized to your level) • Private health insurance (medicina prepagada) • Gym membership • 100% Hybrid Work Model • Life & funeral insurance Key Requirements: • Fluent English (C1): Excellent written and spoken communication skills to interact confidently with U.S. stakeholders and clients. • Startup Mindset: Ability to move fast, balance urgency with quality, and work autonomously in an Agile environment. • Problem Solver: You don’t just report bugs—you dive into the code and fix them. What’s in it for you? • Direct impact on a first-to-market product. • High-performing, lean team environment with rapid career advancement opportunities. • Exposure to cutting-edge tech, including Google AI (Gemini).
Fecha de publicación: 18/12/2025 Fecha de cierre: 17/01/2026
Cantidad de vacantes: 1 Salario: $4 a $4,5 millones
Tipo de candidato: Nivel de cargo: Profesional
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