Empresa: Infotree Global Solutions

Perfil: .Infotree’s approach to every employee and customer is based around making a positive impact. We focus on over-servicing, continuous improvement and a high-quality culture. Were passionate about making successful matches for our employees and customers across the globe. Infotree prides itself in our proven track record and innovate culture with 100% focus on the employees and customers.

Descripción Role Responsibility • This position’s primary responsibility is to set up new agents in the company’s systems through a process that involves coordination with various global functional units such as Finance, Legal, Field Operations, Systems, Treasury, etc. • Ensures a timely and accurate system set up of new US & Canada Agents and Commercial subscribers. • The position also entails the implementation of changes in databases such as consumer prices, messages displayed globally on agent’s PCs, agent commissions, etc. • Responsible for agent full life cycle of database maintenance integrity and recoverability, including post rollout review. Here are some skills, attributes, and qualifications you will have: • 1 year experience in Customer Service • B2 + English Level (85%). Fluent both verbally and in writing. • Microsoft Excel knowledge from Basic to Intermediate • Microsoft Office skills needed. • Knowledge in AS400, Power BI, Microsoft Access, and Share Point are a plus. • Strong communication skills. • Analytical, Proactive and Detail oriented. • Multitasking skills. • Expected to be able to work both individually and as a team contributor.

Requisitos: Role Responsibility • This position’s primary responsibility is to set up new agents in the company’s systems through a process that involves coordination with various global functional units such as Finance, Legal, Field Operations, Systems, Treasury, etc. • Ensures a timely and accurate system set up of new US & Canada Agents and Commercial subscribers. • The position also entails the implementation of changes in databases such as consumer prices, messages displayed globally on agent’s PCs, agent commissions, etc. • Responsible for agent full life cycle of database maintenance integrity and recoverability, including post rollout review. Here are some skills, attributes, and qualifications you will have: • 1 year experience in Customer Service • B2 + English Level (85%). Fluent both verbally and in writing. • Microsoft Excel knowledge from Basic to Intermediate • Microsoft Office skills needed. • Knowledge in AS400, Power BI, Microsoft Access, and Share Point are a plus. • Strong communication skills. • Analytical, Proactive and Detail oriented. • Multitasking skills. • Expected to be able to work both individually and as a team contributor.