Detalle del anuncio

Detalle del Anuncio

Hr customer support team lead
Empresa: Talent Advisors
Perfil: Talent Advisors es una firma que ofrece servicios de Atracción y Desarrollo de Talento para clientes en la región de centroamérica. Tenemos más de 15 años de experiencia en asesorar tanto empresas como profesionales.
Descripción Position Objective Position Objective Work in partnership with Human Resources partners and other members of HR operations to provide a high-quality customer experience to our internal clients. Main Responsibilities • Deliver services according to Global Value Stream Metrics, using dashboards and data analytics to follow service standards and improvement opportunities. • Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy and adhering to confidentiality requirements. • Leads by example in ensuring the provision of customer centric services across a range of queries and first level resolution activities including position management. • Ensure decisions and opportunities related to services, strategies, people management and solutions are maximized. • Understands GSK HR Policy, local legislation as well as the use of on-line tools and HR systems.
Requisitos: Knowledge and Experience: • University Degree in Human Resources, Business Administration, Psichology, Industrial Engineering or related field. (Must) • 3 years or more of experience working in a Human Resources Shared Services. • 3 years of experience leading teams. • Advanced English Level. (Must) • Advanced Portuguese Level. (Must) • Knowledge of employment law and Human Resources policies and processes across a range of countries. • MS Office knowledge (Excel, Word, PowerPoint)
Fecha de publicación: 06/11/2020 Fecha de cierre: 13/01/2022
Cantidad de vacantes: 1
Tipo de candidato: Nivel de cargo: Coordinador supervisor o especialista
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