3d dental treatment designer (afternoon shift cartago/heredia)

Descripción general

This role will be responsible for designing 3D Orthodontic Treatments using Align Technology’s proprietary CAD dental design software (OrthoCAD) from digitally scanned files of patients from our customers (Orthodontists and GP Dentists). The employee will be trained and must work on all the steps of the process, from the preparation of the virtual impressions, the treatment set up and the gingiva adjustment. All of these operations will be done using the Align proprietary software. The employee is responsible for planning and coordinating translation process to guarantee on time delivery of the ClinCheck set up for the customers. Update and complete cases that have been assigned by the team lead/specialist or supervisor, such as complaint follow ups, reassigned cases and any case requiring special translation assistance. Update and inform about incorrect or outdated customer’s and patient’s information, found on any of the customer databases. Propose ideas for procedures and processes to promote improved service and customer satisfaction and overall department improvements. The employee must show strong ability to understand orthodontic clinical concepts and have computer literacy. This role will be expected to collaborate with other functions including quality, process engineering, continuous improvement and Clinical.

Requisitos para aplicar

-High School Diploma
-Advanced English Proficiency