Accounts receivable specialist

Responsabilities:
• Review customers open balances and contact customers for any past due balances in a timely manner
• Contact customers for past due invoices and invalid deductions in a professional manner while maintaining strong customer relations
• Provide timely follow up on payment arrangements
• Follow effective work processes so deductions can be researched and resolved timely
• Use the customer’s web portals to collect backup and information on deductions, invoices and payments
• Follow specific instructions in SOP for each type of deductions or claims for coding, creating CR/DR notes and offsetting valid deductions
• Proactively identify issues and trends that cause customer delinquencies and independently find improvements that will mitigate future past dues.
• Create and run accounts receivable reports
• Work closely with customers, sales teams and order management to improve accounts receivable quality, metrics and results
• Be held accountable for metrics on reducing customer delinquency and deduction resolution
• Dispute any invalid deductions taken by customers and collect payment due to Duracell
• Proactively recognize and suggest improvements to the order-to-cash process that drives simplification and productivity
• Escalate customer issues to the appropriate people

Qualifications:
Experience: At least 1 year of experience in Collections, Finance, or Order-to-Cash.
Skills: Intermediate proficiency in SAP and Excel. Experience with collections tools is preferred.
English: Upper-intermediate.

Auxiliar, asistencial y otros

Bachillerato edu. diversificada

Banca y Finanzas

Contabilidad

1 año de experiencia

1 Vacante