Collections analyst

Descripción general

The Credit & Collections Representative plays an important role in our accounting department by ensuring the timely collections of payments from our customers. This position is responsible for contacting customer for payments, process payments, and other various responsibilities as needed.Key Responsibilities: Contact customers by phone and email/letter for outstanding invoice payment; Help update procedural manuals and train associates on departmental processes and procedures. Electronic invoicing. AR invoicing- processing credit cards. Manage intercompany accounts, managing credit memos, resolve disputes and send notifications. Running reports, invoicing report errors, under $500’s report, reauthorization report, post billing report. Process credit cards, review credit cards on file, credit card declines . Portal billing. Process credit and debit memos.

Requisitos para aplicar

Minimum Requirements/Qualifications: Ability to prioritize while paying great attention to detail . Ability to work independently or in a team environment
Critical thinking, analytical and negotiating skills .Ability to multi-task and respond to change in a fast paced environment. Strong oral and written communication skills with attention to detail. SAP/Oracle/Collection System experience preferred.Fluency in English.Ability to multi-task and respond to change in a fast paced environment. Strong organizational, problem-solving, and analytical skills. Must possess the ability to deal tactfully with customers. Experience coaching and guiding teams.