Credit & collections analyst /temporal

Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica and prepare O2C related process documentation (process maps and work instructions) o Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales) o Execute dunning process o Prepare customer aging analysis o Research and resolve of customer dispute cases o Review clients credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients credit o Prepare Bad debt reserve calculation per corporate policy o Manage blocked sales orders and deliveries o Post incoming payments on customer account o Maintain customer accounts and reconciliation to identify unresolved/unpaid open items; o Handle and resolve escalated AR, credit issues, dispute management and ensure timely resolution o Execute periodically O2C reporting or upon request KPI’s measurements; o Develop a strong understanding of the business, including product, industry & client knowledge o Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine. o Ensure robust compliance environment with applicable policies, procedures and processes.

Profesional

Bachillerato universitario

Administración de Empresas

Banca y Finanzas

Contabilidad

3 años de experiencia

Profesional

2 Vacantes