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Gracias por aplicar al anuncio de empleo Help desk support, en Sgf global costa rica
Este anuncio de empleo ya no está disponible. Encuentra más vacantes similares.
¢ 650 a 750 mil CRC
Costa Rica San José San José Costa Rica San José Escazú Costa Rica San José Desamparados Costa Rica San José Aserrí Costa Rica San José Santa Ana Costa Rica San José Alajuelita Costa Rica San José Curridabat Costa Rica San José León Cortés Castro Costa Rica San José Puriscal Costa Rica San José Tarrazú Costa Rica San José Mora Costa Rica San José Goicoechea Costa Rica San José Vásquez de Coronado Costa Rica San José Acosta Costa Rica San José Tibás Costa Rica San José Moravia Costa Rica San José Montes de Oca Costa Rica San José Turrubares Costa Rica San José Dota Costa Rica San José Pérez Zeledón San José / Otras
Publicado 22 Ago 2019 2019-8-22 21/9/2019
Tecnología: soporte-prog y web
1 Vacante
Informática y Computación
SGF Global is looking for an Help Desk Support in San Jose CR
Required Skills:
Basic Qualifications
* Experience as a customer advocate as part of a global Help Desk staff.
* Fluent English.
* Excellent verbal and written communication skills.
* Experience with remote support solutions, i.e. Bomgar, WebEx Support.
* Experience with RemedyForce/BMC RemedyForce.
* Ability to manage multiple tasks with minimal supervision.
* Experience maintaining multiple operating systems, hardware and packages.
* 3+ years troubleshooting, upgrading, and repairing desktops, laptops, and associated hardware.
* Experience supporting a high tech and software development environment.
* Team-first attitude and strong interpersonal skills.
Desired Qualifications
* Good level of competence with Mac OS and Ubuntu Linux operating systems.
* Knowledge of packaging, scripting and automation.
* Strong knowledge of networking fundamentals and protocols (DHCP, DNS, HTTP, basic switching).
* Microsoft, Linux and Mac Certifications are desirable but not essential – actual on-the-job experience is key.
Top Skills Needed for the role:
Skill 1 – 3+ years exp working for global Helpdesk supporting users globally through Chat and Phone
Skill 2 – 3+ years exp supporting Desktop ecosystem for enterprise (Windows and Mac clients)
Skill 3 – Business-grade communication skills (spoken and written) with fluency in spoken English
Profesional
Bachillerato edu. diversificada
Informática y Computación
3 años de experiencia
Desarrollador / Programador
Web máster
1 Vacante
Required Skills:
Basic Qualifications
* Experience as a customer advocate as part of a global Help Desk staff.
* Fluent English.
* Excellent verbal and written communication skills.
* Experience with remote support solutions, i.e. Bomgar, WebEx Support.
* Experience with RemedyForce/BMC RemedyForce.
* Ability to manage multiple tasks with minimal supervision.
* Experience maintaining multiple operating systems, hardware and packages.
* 3+ years troubleshooting, upgrading, and repairing desktops, laptops, and associated hardware.
* Experience supporting a high tech and software development environment.
* Team-first attitude and strong interpersonal skills.
Desired Qualifications
* Good level of competence with Mac OS and Ubuntu Linux operating systems.
* Knowledge of packaging, scripting and automation.
* Strong knowledge of networking fundamentals and protocols (DHCP, DNS, HTTP, basic switching).
* Microsoft, Linux and Mac Certifications are desirable but not essential – actual on-the-job experience is key.
Top Skills Needed for the role:
Skill 1 – 3+ years exp working for global Helpdesk supporting users globally through Chat and Phone
Skill 2 – 3+ years exp supporting Desktop ecosystem for enterprise (Windows and Mac clients)
Skill 3 – Business-grade communication skills (spoken and written) with fluency in spoken English
Competencias para la vacante
Gracias por aplicar al anuncio de empleo Help desk support, en Sgf global costa rica
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