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Gracias por aplicar al anuncio de empleo Order to cash agent, en Accenture
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Salario confidencial CRC
Costa Rica Heredia Heredia Costa Rica Heredia Barva Costa Rica Heredia Santo Domingo Costa Rica Heredia Santa Bárbara Costa Rica Heredia San Rafael Costa Rica Heredia San Isidro Costa Rica Heredia San Pablo Costa Rica Heredia Belén Costa Rica Heredia Flores Costa Rica Heredia Sarapiquí Heredia / Otras
Publicado 13 Ene 2021 2021-1-13 12/2/2021
Order to Cash Agents are responsible to process all received requirements in a timely and accurate manner, per the assigned transaction process. The tasks are related with Credit and Collections processes.
Key Responsibilities:
- Perform month-end related activities.
- Process all received requirements in a timely and accurate manner (per the SLA and KPI).
- Assure that all requests to be processed have the right approvals and follow the procedure and polices.
- Report daily metrics.
- Proactive and constant communication with Team Lead to ensure process stability and requirements compliance.
- Knowing and following the escalation path when needed (dispute or resolution).
- Actively support the implementation of best practices within the department.
- Assist with ad hoc projects assigned from time to time.
- Handle customer service queries internally.
- The person in this position must maintain a positive working relationship between the internal customers and the requestors.
- Advanced English Skills, excellent communication
- One year of experience working in OTC related tasks is important for the position
- Experience dealing with customers over the phone.
- Intermediate Excel skills.
- Should have basic knowledge of ERP.
- Highschool diploma. Studies related to Finance, business administration or Accounting.
Profesional
Bachillerato universitario
Administración de Empresas
Administración Varias
Banca y Finanzas
Contabilidad
Bachillerato edu diversificada
1 año de experiencia
Agente
10 Vacantes
- Advanced English Skills, excellent communication
- One year of experience working in OTC related tasks is important for the position
- Experience dealing with customers over the phone.
- Intermediate Excel skills.
- Should have basic knowledge of ERP.
- Highschool diploma. Studies related to Finance, business administration or Accounting.
Competencias para la vacante
1 año de experiencia
Contrato Indefinido
798322
Gracias por aplicar al anuncio de empleo Order to cash agent, en Accenture
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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