Trusted advisor specialist

In this role, you will partner with high end strategic content creators and offer personalized, on them and support by assisting them as a single point of contact in two ways: a) troubleshooting support & policy guidelines and b) content strategy and consulting oriented to improve channels performance. The goal is to deliver dedicated, on-demand, one-to-one support for strategically important creators who prefer a reactive support model. It is a target driven environment, where you will work towards individual targets as well as be part of a larger team.

Requirements:

- Bachelor degree (high school).
- Native Speaker and C1 English.
- 3 years of relevant working experience in: B2B Sales/Account management in Digital Marketing/Social Media Industry (preferred YouTube).
- Experience in customer service is a plus.

Preferred Skills and Experience:

? Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.

? Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.

? Good time management skills and ability to organize their own day

? Client-focused, keen interest in customer interaction & ownership of business goals

? Passionate about social media.

? A team player with ability to work in fast-paced and constantly evolving environment

? Hands on experience with video content creation & editing including 3rd party tools like video editors, encoders and others.

? Strong analytical skills.

Profesional

Bachillerato edu. diversificada

Bachillerato edu diversificada

3 años de experiencia

1 Vacante