Heredia seasonal back office specialist (100% on site)

879647

CRC Salario confidencial

Costa Rica Heredia

Publicado 9 Oct 2026

Serv.cliente

20 Vacantes

Foundever
Industria de la empresa:
Telecomunicaciones

Descripción general

Are you passionate about technology innovation and eager to support cutting-edge health check technology? At Foundever, we're on a mission to empower individuals to help our customers to optimize their health and well-being. Our innovative services and support are designed to help the global community gain a deeper understanding of their health, lifestyle and sleep quality-pillars we believe are essential for a healthy, fulfilled life.

Requisitos para aplicar

Requirements:

Fluent in verbal and written English, High Proficiency level. (B2+ / 85 %) (Must)
Able to work in our Heredia building (Must)
High School Diploma (Must)
18 years old or above (Must)
Full Schedule flexibility: To work all schedules weekdays & weekends (Must)
Proven experience in customer service, with a focus on live interactions, in chat and/or phone channels. (Must)
To adapt to changing policies and guidelines
To work independently and collaboratively in a fast-paced environment
In troubleshooting orders, shipping, and operational issues
With CRM systems and knowledge base tools
Written and verbal communication skills
To convey technical information in a clear and concise manner
The voice of the customer, advocate for an experience aligned with the brand
Feedback through appropriate channels
A passion for delivering excellent customer service and a commitment to exceeding customer expectations
Ability to handle challenging customer interactions with professionalism
To collaborate with cross-functional teams and contribute to a positive team environment

Datos complementarios

879647

Auxiliar, asistencial y otros

Agente

Call center

Menos de un año de experiencia

Contrato Temporal

879647

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