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Ofertas de Empleo en Hillside shared services colombia

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  • Customer account advisor, documents verification - temporary contract

    COP
  • Salario confidencial
  • Company Description

    At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

    We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.


    Job Description

    A Customer Account Advisor within Customer Verification who will play a key part in the verification process of our global customer base.

    We are looking for bright, inquisitive and enthusiastic individuals to join our team.

    The ideal candidate will play a key role in reviewing customer registration details and verifying documents in line with Company processes.

    The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays.

    The position is to work on site in Bogota.


    Qualifications

    Experience working in back office, banking or a contact centre is desirable.
    Intermediate English skills.
    Analytical Skills.
    Excellent attention to detail.
    Ability to learn new tasks.
    Enthusiastic, proactive, team player and problem solver.
    Ability to work to high standards when under pressure.
    Ability

    Cargos relacionados

    Analista de servicio al cliente, Asistente servicio al cliente

  • Customer account advisor - temporary contract

    COP
  • Salario confidencial
  • Company Description

    At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

    We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.


    Job Description

    The responsibilities assigned for the position will be:

    Assist our customers base via Live Chat, phone and email.
    Assist our customers with a wide variety of account inquiries, including payments, login and betting inquiries.
    From your first day with the company, you will receive training on all aspects of the role, including sports and betting so that you are ready in fulfilling the duties and can develop in the operation as a career plan.

    Conditions:

    Rotating schedule including weekends and holidays, in our offices in Bogota. Time availability is required if necessary.
    Competitive salary.
    Work 40 hours per week (5 days).
    Transportation allowance.

    Qualifications

    Requirements:

    Intermediate English skills.
    Customer service skills.
    Multitasking ability.
    Problem solving skills.

    Additional information

    By submitting your application, you agree to share your personal data in accordance with our Recruitment P

    Cargos relacionados

    Asesor servicio al cliente, Analista de servicio al cliente, Asistente servicio al cliente
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