Bilingual dispatch professional | bogotá or barranquilla

Descripción del cargo

We're Hiring | Bilingual Dispatch Professional — International Logistics | Bogotá or Barranquilla, Colombia

Are you an experienced dispatch professional with a background in international freight operations, strong coordination skills, and full bilingual fluency? Do you thrive in fast-paced logistics environments where precision, communication, and quick problem-solving make all the difference?

This role was built for you.


We're looking for a Bilingual Dispatch Professional a growing company delivering international logistics solutions across global markets, with operations coordinated from Colombia.

What This Role Is Really About

This is not a passive coordination role. You'll be the operational hub connecting drivers, field technicians, clients, and internal teams — making sure freight moves efficiently, communication flows clearly, and problems get resolved before they escalate. You'll also play a key role in onboarding new team members and maintaining high operational standards through effective use of the TMS platform (Magalla).



?? Key Responsibilities

Coordinate logistics operations and communication between all operational actors in the freight transportation chain.

Ensure fluid and efficient communication between the dispatch team, drivers, service technicians, and field personnel at all times.

Troubleshoot and resolve dispatch-related issues proactively, minimizing delays and service disruptions.

Manage and oversee the daily activities of the entire dispatch team, ensuring alignment, efficiency, and accountability.

Train new team members on TMS usage and internal dispatch procedures (platform: Magalla).

Coordinate the efficient dispatch of goods to clients, ensuring timely and accurate delivery execution.

Lead and guide dispatch team members to perform effectively in their roles, promoting a high-performance operational culture.

Provide customer support — respond to internal and external client inquiries related to pricing, shipment status, and service updates.


What We're Looking For


- Technical, technology, or professional degree in Logistics, Foreign Trade, International Business, Transportation, or related fields.

- Experience in international dispatch operations — hands-on, real-world experience is essential.

- Full bilingual proficiency (Spanish/English) — you will communicate daily with English-speaking clients and partners. This is non-negotiable.

- Experience or familiarity with TMS platforms (Magalla experience is a strong plus).