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  • Techno commercial account manager (kam)

    COP
  • $8 a $10 millones
  • ?? Role Mission

    Manage and strengthen relationships with system integrators, acting as a strategic bridge between partners and the company. This role combines 60% technical expertise and 40% commercial skills to drive growth, client retention, and market penetration.

    ??? Main Responsibilities

    - Manage and oversee system integrators (e.g., Indra, Sonda, Kyndryl, IBM, HP, Stefanini, C&W, Ricoh, TCS).
    - Understand technical requirements and recommend portfolio solutions.
    - Identify and recruit new regional system integrator partners.
    - Handle RFQs, RFPs, RFIs, contracts, and sales channels.
    - Act as pre-sales engineer, demonstrating ManageEngine’s value proposition against competitors.
    - Coordinate with internal teams (Sales, Pre/Post-Sales, Operations, Legal, Procurement, Compliance).
    - Ensure successful project delivery and client retention after deals are closed.
    - Conduct training workshops, webinars, and relationship-building activities with integrators.
    - Expand penetration within existing accounts by exploring new departments or business units.
    - Work closely with Marketing to attend trade shows and generate new business opportunities.

    ? Requirements

    - Bachelor’s degree in Engineering, IT, or Business Administration.
    - Knowledge of IT infrastructure, cloud, security, ITSM, with expertise in at least 2 technical domains.
    - Proven experience in software sales (not hardware).
    - Experience in budgeting, tenders, contracts, and solution evaluation processes.
    - Familiarity with public procurement portals in Colombia and LATAM.
    - Strong networking, public speaking, and client relationship management skills.
    - Plus: previous experience working for system integrators mentioned above.

    ?? Conditions & Benefits

    - Contract: Permanent.
    - Salary: Negotiable (COP $8,000,000 – $10,000,000, depending on experience).
    - Commissions: Fixed during the first year of training and account onboarding; variable from the second year based on targets.

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