Techno commercial account manager (kam)

?? Role Mission

Manage and strengthen relationships with system integrators, acting as a strategic bridge between partners and the company. This role combines 60% technical expertise and 40% commercial skills to drive growth, client retention, and market penetration.

??? Main Responsibilities

- Manage and oversee system integrators (e.g., Indra, Sonda, Kyndryl, IBM, HP, Stefanini, C&W, Ricoh, TCS).
- Understand technical requirements and recommend portfolio solutions.
- Identify and recruit new regional system integrator partners.
- Handle RFQs, RFPs, RFIs, contracts, and sales channels.
- Act as pre-sales engineer, demonstrating ManageEngine’s value proposition against competitors.
- Coordinate with internal teams (Sales, Pre/Post-Sales, Operations, Legal, Procurement, Compliance).
- Ensure successful project delivery and client retention after deals are closed.
- Conduct training workshops, webinars, and relationship-building activities with integrators.
- Expand penetration within existing accounts by exploring new departments or business units.
- Work closely with Marketing to attend trade shows and generate new business opportunities.

? Requirements

- Bachelor’s degree in Engineering, IT, or Business Administration.
- Knowledge of IT infrastructure, cloud, security, ITSM, with expertise in at least 2 technical domains.
- Proven experience in software sales (not hardware).
- Experience in budgeting, tenders, contracts, and solution evaluation processes.
- Familiarity with public procurement portals in Colombia and LATAM.
- Strong networking, public speaking, and client relationship management skills.
- Plus: previous experience working for system integrators mentioned above.

?? Conditions & Benefits

- Contract: Permanent.
- Salary: Negotiable (COP $8,000,000 – $10,000,000, depending on experience).
- Commissions: Fixed during the first year of training and account onboarding; variable from the second year based on targets.
- Extra Benefits: Lunch, snacks & cafeteria, private healthcare, life insurance, and fully covered travel expenses.

Profesional Senior

Universitaria

Ingeniería de sistemas Computación

Ingenierìa De Software

3 años de experiencia

1 Vacante