Customer support specialist and sales support - seasonal

Descripción del cargo

We care about our customers! This role is going to provide best-in-class front-line assistance to potential and existing customers throughout their journey with the company. This ranges from supporting pre- and post-sales administrative activities to helping customers with general product and order processing questions to handling daily customer contacts regarding orders, issues, and troubleshooting needs
Requirements:
Bachelor degree international business, administration, communication or related
2+ years of experience in a fast-paced, high-volume customer support, sales support / account management, or other complex customer relations role.
Proficieny in English: B2+ Oral and written
Experience managing some CRM it is preferred
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment.
Excellent communication and relationship building skills.
Passion for helping others.
A successful track record working in a high-volume environment.