Logistics customer service - freight forwarder in the u.s

Descripción del cargo

We're looking for a professional in foreign trade, administration, logistics/industrial or related fields with experience in inventory control, warehousing, coordination of preparation/receipt and dispatch of goods to join its team.

Main Responsibilities:
• Responsible for the administration and coordination of the storage and/or preparation projects under your control, ensuring that the parameters and times offered to the customer are met.
• Fluid communication with the storage manager to optimize operational resources (space/positions, personnel, forklifts).
• Control and review of operational documents for the entry of information into company software/file creation.
• Active communication with the W&D team and customers, noting any possible requirements that require advance planning to avoid operational congestion.

What We Offer – 100% Company-Paid Benefits

Joining our team means access to:
• English classes (personalized to your level)
• Private health insurance (medicina prepagada)
• Gym membership
• Hybrid Work Model
• Life & funeral insurance

Qualifications and skills:
• Fluency in written and spoken English (test required)
• Knowledge of storage systems, imports, exports, and logistics chain.
• Proficient in Excel and databases.
• Strong analytical skills, attention to detail, and efficiency in recording transactions in the system.
• Excellent customer service attitude.
• Ability to follow instructions and follow up on assigned tasks.
• Ability to work independently.