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Ofertas de Empleo 16260614676food beverage workers curacaoempleosquecruzanfronteras en Bogotá

Ofertas de Empleo 16260614676food beverage workers curacaoempleosquecruzanfronteras en Bogotá

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Recientes Relevantes

ofertas de empleo

Recientes Relevantes
- Hibrido

Sap fieldglass senior

COP

industry Softtek Colombia

Ofertas de empleo en Softtek Colombia.
Hace 2 semanas
Salario confidencial
Salario
Indefinido
Tipo de contrato
Bogotá country
Ubicación
Híbrido
Modalidad laboral
Hace 2 semanas

  • Sap fieldglass senior

    COP
  • Requirements
    Must to have:
    Responsible for leading the management, support, and optimization of functional processes within SAP PM (Plant Maintenance), SAP QM (Quality Management), and SAP Fieldglass modules, ensuring operational continuity and the proper handling of incidents, requests, and improvements within the AMS support model.
    This role focuses on resolving complex tickets, performing root cause analysis, maintaining system stability, and driving continuous process improvement, ensuring compliance with established SLAs and end-user satisfaction.
    The Senior Consultant serves as the main escalation point for critical incidents, providing functional support and strategic guidance to maintenance, quality, procurement, human resources, and external services teams. Additionally, they mentor and support junior and mid-level consultants within the help desk structure.
    Experience is required in managing maintenance orders, notifications, preventive plans, quality inspections, QM notifications, external vendor processes, workforce management, and service procurement within SAP Fieldglass.
    Additionally, experience in data analysis using Datasphere, BW/Data Builder (semantic and analytical), Spaces, Data Products, and Analytical Models is highly valued for reporting generation and decision-making support.

    Responsibilities
    Lead the resolution of complex AMS support tickets related to SAP Fieldglass operations.
    Act as the primary escalation point for critical incidents, ensuring system stability and timely resolution.
    Perform detailed root cause analysis and implement preventive measures to reduce recurring issues.
    Ensure SLA compliance and maintain clear communication with stakeholders on incident progress and outcomes.
    Configure, maintain, and optimize SAP Fieldglass modules including Contingent Workforce, Services, and Invoicing.
    Optimize business workflows for requisition approvals, timesheet submissions, and invoice processing.
    Monitor system perform

    Cargos relacionados

    Ingeniero de software, Ingeniero de sistemas, Ingeniero de redes y telecomunicaciones
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