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Ofertas de Empleo 16260614676food beverage workers curacaoempleosquecruzanfronteras en Bogotá

Ofertas de Empleo 16260614676food beverage workers curacaoempleosquecruzanfronteras en Bogotá

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- Hibrido

Consultor sap sd/dsd junior

COP

industry Softtek Colombia

Ofertas de empleo en Softtek Colombia.
Hace 6 días
Salario confidencial
Salario
Indefinido
Tipo de contrato
Bogotá country
Ubicación
Híbrido
Modalidad laboral
Hace 6 días

  • Consultor sap sd/dsd junior

    COP
  • Requirements
    SAP SD.
    Basic knowledge of SAP DSD (Direct Store Delivery).
    1–2 years of experience in SAP SD.
    Experience or exposure within beverage, food, or consumer goods industries (preferred).
    SAP ECC proficiency (S/4HANA knowledge is desirable).
    Basic understanding of sales, delivery, and billing processes.
    Support for standard pricing processes.
    Foundational understanding of SD integration with MM, WM, FI, and LE.
    Basic knowledge of DSD processes such as route management, presales, and van sales.
    Support in returns and returnable packaging management.
    Assistance in sales settlement processes.
    Understanding of SD/DSD integration with MM, WM, FI, and LE.
    Experience providing L1/L2 support for low-complexity incidents.
    Ability to assist with configuration tasks under supervision.
    Willingness to learn quickly and adapt to AMS processes under ITIL practices.
    Strong problem-solving and analytical skills.
    Ability to document solutions and operational processes clearly.
    Good communication skills to interact with team members and end users.
    Ability to work in a team-oriented and collaborative environment.

    Responsibilities
    Handle low-complexity tickets related to SAP SD and DSD modules.
    Provide basic functional support in sales, delivery, and billing processes.
    Support minor configurations under supervision.
    Assist in testing activities, including unit and integration testing.
    Provide support for returns, route processes, and sales settlement activities.
    Document solutions, fixes, and operational procedures.
    Escalate medium and high-complexity incidents to Proficient or Senior team members.
    Collaborate in end-user support and training sessions.
    Ensure proper execution of assigned tasks following AMS and ITIL practices.
    Support integration points between SD/DSD and MM, WM, FI, and LE.
    Assist in maintaining system stability and data accuracy.
    Follow defined support processes, standards, and best practices.

    Required Languages:
    C1- Flu

    Cargos relacionados

    Ingeniero de software, Ingeniero de sistemas, Ingeniero de redes y telecomunicaciones
- Hibrido

Sap fieldglass senior

COP

industry Softtek Colombia

Ofertas de empleo en Softtek Colombia.
Hace 1 mes
Salario confidencial
Salario
Indefinido
Tipo de contrato
Bogotá country
Ubicación
Híbrido
Modalidad laboral
Hace 1 mes

  • Sap fieldglass senior

    COP
  • Requirements
    Must to have:
    Responsible for leading the management, support, and optimization of functional processes within SAP PM (Plant Maintenance), SAP QM (Quality Management), and SAP Fieldglass modules, ensuring operational continuity and the proper handling of incidents, requests, and improvements within the AMS support model.
    This role focuses on resolving complex tickets, performing root cause analysis, maintaining system stability, and driving continuous process improvement, ensuring compliance with established SLAs and end-user satisfaction.
    The Senior Consultant serves as the main escalation point for critical incidents, providing functional support and strategic guidance to maintenance, quality, procurement, human resources, and external services teams. Additionally, they mentor and support junior and mid-level consultants within the help desk structure.
    Experience is required in managing maintenance orders, notifications, preventive plans, quality inspections, QM notifications, external vendor processes, workforce management, and service procurement within SAP Fieldglass.
    Additionally, experience in data analysis using Datasphere, BW/Data Builder (semantic and analytical), Spaces, Data Products, and Analytical Models is highly valued for reporting generation and decision-making support.

    Responsibilities
    Lead the resolution of complex AMS support tickets related to SAP Fieldglass operations.
    Act as the primary escalation point for critical incidents, ensuring system stability and timely resolution.
    Perform detailed root cause analysis and implement preventive measures to reduce recurring issues.
    Ensure SLA compliance and maintain clear communication with stakeholders on incident progress and outcomes.
    Configure, maintain, and optimize SAP Fieldglass modules including Contingent Workforce, Services, and Invoicing.
    Optimize business workflows for requisition approvals, timesheet submissions, and invoice processing.
    Monitor system perform

    Cargos relacionados

    Ingeniero de software, Ingeniero de sistemas, Ingeniero de redes y telecomunicaciones
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