The Client Service Team (CST) is the revenue epicenter of our business. As a CST intern, you’ll gain firsthand exposure to a variety of industries and companies while identifying top-tier experts who bring the most relevant insights to our clients. This is the perfect opportunity to start your career, showcase and enhance your abilities in a role that offers clear objectives. You’ll work across multiple client projects simultaneously, developing essential transferable skills in sales, time management, negotiation, and professional communication—all while deepening your commercial awareness in a fast-paced, collaborative environment.
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.
You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.
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