Elempleo.com: el buscador de empleo más grande de Colombia
Aprovecha nuestra app
miles de ofertas laborales.

Ofertas de Empleo en Gsg-gestión de servicios globales s.a.s

a de ofertas a de oferta

  • It change management/technical navigator

    COP
  • $6 a $8 millones
  • Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique, and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential.
    If you're looking for your next big challenge, then ScotiaGBS is the place to be!
    We want you to be part of a Team that is always in personal and professional growth, for this reason we are looking for our new Technical Navigator

    What will you do?
    1. Leads the execution of day-to-day project and task oriented work efforts and meeting customer expectations for contracted time, cost and specification definitions.
    2. Leads and coordinates communication with all areas of the enterprise required to set up infrastructure/technical environment required for the project delivery.
    3. Leads the operational readiness activities for the project.
    4. Negotiates IT project requirements (i.e., deadlines, budgets, resources, etc.).
    5. Builds and maintains solid, professional working relationships with peers within the project management and business lines.
    6. Meets scheduled milestones to ensure project/program objectives are met in a timely manner, has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software solutions.
    7. Creates implementation strategy and documents the steps in the implementation checklist. 7. 8. Manages Releases and emergency changes (ECRs) from start to finish.


    What do we offer you?
    • Growth opportunities
    • Diverse, dynamic and multicultural environment
    • Benefits for your financial and emotional well-being
    • competitive wages

    What do we expect from you?
    • Must have at least 4 years of progressive IT working experience.
    • Service Now experience
    • Must have hands-on technical working experience in system analysis, design, development; p

    Cargos relacionados

    Analista de requerimientos

  • Asesor de cobranzas

    COP

  • industry GSG-GESTIÓN DE SERVICIOS GLOBALES S.A.S

  • $1,5 a $2 millones Bogotá country Publicado 5 Ene 2026
  • Cobranzas Servicio al cliente

  • Asesor de cobranzas

    COP
  • $1,5 a $2 millones
  • ¿Tienes experiencia en gestión de cobranzas y habilidades de negociación? Únete a nuestro equipo y ayuda a recuperar cartera de clientes en mora con un servicio de alta calidad.


    ?? Lugar: POB Conecta, Calle 26, Bogotá.

    ?? Horarios: Lunes a Viernes, Sabado cada 15 días. Presencial.

    Full time - 44 horas semanales.


    ¿Que harás?

    ? Gestión telefónica: Contactar clientes para negociar compromisos de pago y reducir morosidad.

    ? Análisis de cuentas: Usar herramientas para obtener información clave del cliente.

    ? Cumplimiento operativo: Seguir normas y procesos establecidos para cada segmento.



    Requisitos:

    ? Experiencia en cobranzas y/o contact center.

    ? Excelentes habilidades de comunicación y negociación.

    ? Orientación al cliente y atención al detalle

    Cargos relacionados

    Asesor de cobranzas

  • Junior banking operations

    COP

  • industry GSG-GESTIÓN DE SERVICIOS GLOBALES S.A.S

  • $2 a $2,5 millones Bogotá country Publicado 30 Dic 2025
  • servicio al cliente administracion bancaria bilingue

  • Junior banking operations

    COP
  • $2 a $2,5 millones
  • Junior Banking Operations - Administrative & Client Support Role

    Are you experienced in banking operations, investment support, detail-oriented, and comfortable handling client calls?

    This opportunity is for you ??

    Key Responsibilities
    Manage day-to-day banking administrative operations
    Handle and route client phone calls professionally and efficiently
    Support processes related to payments, validations, and transaction follow-ups
    Maintain accurate and up-to-date records in internal systems
    Coordinate with internal teams to ensure smooth and timely operations
    What We’re Looking For
    Minimum 6 months of experience in banking, financial services, administrative roles or CSR
    Strong verbal communication skills and confidence handling calls
    Proactive mindset with a strong customer service orientation
    What We Offer
    A stable role within a structured financial environment
    Hands-on exposure to real banking processes
    Collaborative team culture and continuous learning

    Junior Banking Operations is ideal for professionals looking to build or strengthen their career in the financial sector through a key operational role.

    Cargos relacionados

    Agente de call center bilingüe, Analista de soporte y mesa de ayuda
- Hibrido

  • Software engineer specialist- backend (java- springboot).

    COP
  • Salario confidencial
  • At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Software Engineer Specialist- Backend (Java- Springboot).

    What will you do?

    • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed.
    • Partner with Architecture on the design and integration.
    • Deliver and enhance new and current solutions and applications.
    • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation.
    • Design, deliver and implement a database schema.
    • Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing.
    • Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code.
    • Provide production support for platforms, tools and solutions.

    What do we offer you?
    Growth opportunities
    Diverse, dynamic, and multicultural environment
    Benefits for your financial and emotional well-being
    Competitive wages

    What do you need?
    Education
    High school, technician or technology diploma, bachelor’s degree,

    Technical Qualifications

    • 5+ years experience with Java Frameworks: Sprint, Junit, log4j
    • 5 + years database development skills with Oracle, Sybase or PostgreSQL
    • Hands-on experience working with Continuous Integration (CI) build-automation tools such as Maven, Gradle and Jenkins.
    • Experience with Git
    • Perform code review
    • Able to gather and analyze data from various sources to support decision making process.
    • Ensures all processes are documented in accordance with established policies and procedures.

    Preferred Qualifications

    • Experience working with data technologies and databases, preferably in one or more of: PostgreSQL, ElasticSearch, Apache Kafka, comfortable wor

    Cargos relacionados

    Desarrollador backend

  • Asesor de experiencia al cliente bilingüe

    COP
  • $2,5 a $3 millones
  • Asesor(a) de Experiencia al Cliente Bilingüe – ScotiaGBS Colombia

    ¿Te apasiona brindar un servicio excepcional y generar experiencias memorables? ¡Esta oportunidad es para ti!


    Propósito del cargo:

    Contribuir al éxito global de la Banca Internacional atendiendo clientes internos y externos en el Client Experience Centre. Serás responsable de resolver solicitudes, gestionar ventas y vinculación de productos, asegurando altos estándares de calidad y cumplimiento de métricas.


    Principales responsabilidades

    - Atender llamadas de clientes del segmento asignado, siguiendo protocolos y scripts establecidos.
    - Resolver consultas, ofrecer soluciones y detectar oportunidades comerciales.
    - Cumplir con indicadores clave: nivel de servicio, TSF, abandono, productividad y vinculación.
    - Participar en capacitaciones y mantener conocimientos actualizados sobre productos, políticas y normativas.
    - Promover un entorno inclusivo y de alto desempeño, alineado con los valores y principios globales de Scotiabank.


    Perfil requerido

    - Educación: Bachiller, técnico, tecnólogo o estudiante universitario en áreas administrativas, negocios o afines.
    - Idiomas: Inglés avanzado (indispensable).
    - Conocimientos: Manejo de Microsoft Office (intermedio), técnicas de ventas (deseable).
    - Experiencia: No requerida; preferible mínimo 6 meses en call center/contact centre bancario.
    - Competencias: Orientación al cliente, habilidades comerciales, negociación, manejo de clientes difíciles, tolerancia a la frustración y enfoque en resultados.


    Condiciones y entorno

    - Trabajo en oficina con horarios rotativos según operación.
    (2 días off, 1 de fin de semana y el otro entre semana).
    - Equipo multicultural de 10-30 asesores.
    - Bonoficación por Métricas de desempeño alineadas a estándares globales.


    ¿Por qué unirte?

    Formarás parte de una organización global que promueve la inclusión, el desarrollo profesional y la excelencia en el servicio. Tu rol impactará

    Cargos relacionados

    Agente de call center, Agente de call center bilingüe, Auxiliar bancario, Asesor atención al cliente
- Hibrido

  • Quality assurance functional associate (manual testing)

    COP
  • Salario confidencial
  • At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Quality Assurance Functional Associate (manual testing).

    What will you do?
    for execute, supervise and coordinate the testing of medium to large projects using multiple delivery channels across various platform. The incumbent is also responsible to assess the risk and quality of changes and enhancements in existing applications and processes which support the Bank network.

    What do we offer you?
    Growth opportunities
    Diverse, dynamic, and multicultural environment
    Benefits for your financial and emotional well-being
    Competitive wages

    What do you need?
    - The incumbent must have a very good knowledge of testing methodology, procedures, and standards. With the ability to adapt quickly and decisively to changing priorities.
    - Manual Test execution and Postman execution experience require.
    - Have a B1+ level of English, because you will work hand in hand with our headquarters in Canada.

    If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of Quality Assurance Functional Associate (manual testing), Take the next step in your career journey and make a significant impact today!

    Cargos relacionados

    Analista de aseguramiento de calidad
- Hibrido

  • Software engineer specialist- springboot

    COP
  • Salario confidencial
  • At ScotiaGBS we are looking for our new Software Engineer Specialist in Bogotá

    What will you do?

    -Collaborate with teammates to plan, design, develop, test, and maintain web-based business applications.
    -Develop and unit test applications in accordance with established standards.
    -Apply best development and design practices and participate in peer reviews of solution designs and related code.
    -Understand Java technologies.
    -Develop, refine, and tune continuous integrations between applications.
    -Analyze and resolve technical and application defects with excellent troubleshooting and debugging skills.

    What do we offer you?

    Growth opportunities
    Diverse, dynamic, and multicultural environment
    Benefits for your financial and emotional well-being
    Competitive wages

    What do you need?

    -3+ years of technical working experience in system analysis, coding, debugging & testing with Java.
    -Experience with Java/J2EE, Springboot, react/angular
    -Basic knowledge of IDE’s for coding languages.
    B2 level of English.


    If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of Software Engineer Specialist.

    Cargos relacionados

    Desarrollador, Desarrollador full stack, Desarrollador backend, Desarrollador frontend
- Hibrido

  • Software engineer associate- (backend java- spring boot)

    COP
  • Salario confidencial
  • At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Software Engineer Associate.

    What will you do?
    • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed.
    • Partner with Architecture on the design and integration.
    • Deliver and enhance new and current solutions and applications.
    • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation.
    • Design, deliver and implement a database schema.
    • Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing.
    • Participate and run SCRUM Meetings (as needed).


    What do we offer you?
    Growth opportunities
    Diverse, dynamic, and multicultural environment
    Benefits for your financial and emotional well-being
    Competitive wages

    What do you need?
    Education
    High school, technician or technology diploma, bachelor’s degree,

    Experience
    • More than 1 year of related experience
    • In-depth understanding of the Java programming language
    • Experience in Spring Framework including Spring boot, Spring MVC, Spring boot Data-JPA, and Spring boot Test.
    • Experience in developing test cases with JUnit for Unit testing and logging using Log4J.
    • Experience with shell scripting any scheduler tool.
    • Hands-on experience working with Continuous Integration (CI) build-automation tools such as Maven, Gradle and Jenkins.
    • Experience with Git
    • Experience with Atlassian tools such as Jira, Confluence, Bitbucket

    Preferred Qualifications

    • Experience working with data technologies and databases, preferably in one or more of: PostgreSQL, ElasticSearch, Apache Kafka, comfortable working with large datasets.
    • Experience with Google Cloud
    • Have a B2 level

    Cargos relacionados

    Desarrollador backend, Analista de desarrollo de software
- Hibrido

  • Controls testing engineer lead- technology risk & compliance manager

    COP
  • Salario confidencial
  • At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Technology Risk & Compliance Manager.

    What will you do?

    - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
    - Leads IT General controls and automated control walkthroughs and assess controls for effectiveness
    - Advises and supports risk owners in day to day risk management activities and execution. Assists risk owners in adhering to policies, frameworks, standards and guidelines through active engagement, guidance, and counselling. Advises on the design and implementation of controls, and remediation plans to mitigate risk.
    - Identifies, assesses, prioritizes, and reports on material IT risks for IT and aligned business areas. This will require working with equivalent Risk Advisors in various business areas.
    - Lead internal control reviews of high-risk processes including procedure testing, establishing test plans and test scripts, providing recommendations, providing feedback, and reporting to the Head of Technology COE.
    - Ensures implementation of a strong IT risk culture in partnership with the risk owners and other control functions.
    - Oversees audit issue remediation to meet the annual enterprise target, and SOX control testing across the portfolio by working with Internal and External Audit.
    - Monitor effectiveness of portfolio impacting governance processes such as change management, project management and architecture reviews, for enforcing control requirements.
    - Collaborates with IT Risk Senior Managers for other business units to improve risk management practices across the enterprise.
    - Provides on-going coaching and guidance to less experienced GO Technology COE staff to ensure there is a consistent understanding of the overall risk program, KRIs, monitoring plan and governance structure.

    What do we offer you?
    -

    Cargos relacionados

    Director de sistemas y tecnología
- Hibrido

  • Software engineer specialist- backend (java- springboot)

    COP
  • Salario confidencial
  • At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Software Engineer Specialist- Backend (Java- Springboot).

    What will you do?

    • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed.
    • Partner with Architecture on the design and integration.
    • Deliver and enhance new and current solutions and applications.
    • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation.
    • Design, deliver and implement a database schema.
    • Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing.
    • Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code.
    • Provide production support for platforms, tools and solutions.

    What do we offer you?
    Growth opportunities
    Diverse, dynamic, and multicultural environment
    Benefits for your financial and emotional well-being
    Competitive wages

    What do you need?
    Education
    High school, technician or technology diploma, bachelor’s degree,

    Technical Qualifications

    • 5+ years experience with Java Frameworks: Sprint, Junit, log4j
    • 5 + years database development skills with Oracle, Sybase or PostgreSQL
    • Hands-on experience working with Continuous Integration (CI) build-automation tools such as Maven, Gradle and Jenkins.
    • Experience with Git
    • Experience with Atlassian tools such as Jira, Confluence, Bitbucket
    • Perform code review
    • Able to gather and analyze data from various sources to support decision making process.
    • Ensures all processes are documented in accordance with established policies and procedures.

    Preferred Qualifications

    • Experience working with data technologies and databases, preferably in o

    Cargos relacionados

    Desarrollador backend

  • Asesor de cobranzas bilingue

    COP

  • industry GSG-GESTIÓN DE SERVICIOS GLOBALES S.A.S

  • $2 a $2,5 millones Bogotá country Publicado 15 Dic 2025
  • cobranzas collections customer service

  • Asesor de cobranzas bilingue

    COP
  • $2 a $2,5 millones
  • El propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (Autos, Tarjetas, Hipotecas, PYMES, Leasing y cualquier otra forma de crédito Retail), con el fin de disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro de Scotiabank.
    Todo lo anterior, de acuerdo a normas, políticas, procedimientos y regulación aplicable a Scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del Banco.

    Accountabilities
    Actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar los sistemas y conocimientos del Banco.
    Analizar y garantizar el cumplimiento de las metas financieras y operativas:
    • Realizar la gestión telefónica, procurando obtener contacto con el cliente e iniciar el proceso de negociación que busca obtener un compromiso o promesa de pago por el monto correspondiente al pago mínimo.
    • Analizar las cuentas asignadas utilizando las herramientas disponibles para obtener la información necesaria sobre el cliente.
    • Reconocer y satisfacer las necesidades de clientes a través de una gestión de cobro oportuna, desde identificar todos los productos en mora hasta concretar una promesa de pago, utilizando herramientas como marcador predictivo, correo electrónico, cartas u otros medios aprobados.
    • Analizar sus índices de productividad y alcance de la meta para tomar acciones pertinentes o las asignadas por su Supervisor.
    • Cumplir las normas operativas establecidas para cada segmento y gestión.
    • Escalar oportunamente cualquier evento que afecte morosidad o servicio al cliente.
    • Identificar oportunidades de mejora y proponer mejores prácticas.
    • Ofrecer LMT en cumplimiento con las políticas y en respuesta a la necesidad del cliente.
    • Verificar y actualizar la información del cliente en el sistema.

    Cargos relacionados

    Asesor de servicio al cliente en call center, Asesor de cobranzas
- Hibrido

  • Bilingual analyst- strategic sourcing and supplier management

    COP
  • Salario confidencial
  • Buscamos profesionales o estudiantes de ultimos semestres de contaduría, administración de empresas o negocios internacionales, economía, ing industriales, marketing o carreras relacionadas.
    Con experiencia mínimo 1 año en roles relacionados al área de procurement, finanzas (analistas contables, analistas de cartera, cuentas por pagar, collections).
    Inglés B2

    Funciones
    Sourcing y negociación de proveedores, análisis de datos de proveedores, informes, etc.

    Condiciones:
    Modalidad: Híbrida 3 oficina/ 2 casa (primeros 6 meses presenciales por onboarding).
    Fecha de inicio: 7 de enero.

    Cargos relacionados

    Analista de compras

  • Anti-money laundering (aml)

    COP

  • industry GSG-GESTIÓN DE SERVICIOS GLOBALES S.A.S

  • Salario confidencial Bogotá country Publicado 11 Dic 2025
  • kyc AML Compliance

  • Anti-money laundering (aml)

    COP
  • Salario confidencial
  • At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Analyst KYC.

    What will you do?
    - Update firm systems and databases with information/documentation obtained from clients
    - Handle inquiries and ad hoc requests from internal clients, including Compliance, where required
    - Produce high-quality, error-free work independently and in a timely manner, meeting expected throughput rates.
    - Respond to change e.g. regulation changes, new business, and/or technology projects
    - Understand and keep abreast with regulatory/ tax requirements for clients in KYC
    - Support in any activities required for refresh of the Global GBM clients

    What do we offer you?

    -Growth opportunities.
    -Diverse, dynamic, and multicultural environment.
    - Benefits for your financial and emotional well-being.
    - Competitive wages.

    What do you need?

    Min 6 month of experience in Investment Banking, having covered multiple product areas. (AML, KYC)
    An undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is preferred.
    Compliance knowledge applicable to the Financial Services industry, including relevant professional certification on AML/CFT, e.g., ACAMS Certificate.
    Have a B2 level of English



    If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of Analyst KYC, Take the next step in your career journey and make a significant impact today!

    Cargos relacionados

    Abogado, Administrador financiero, Analista financiero, Practicante Economía y finanzas

  • Asesor de cobranzas bilingue

    COP

  • industry GSG-GESTIÓN DE SERVICIOS GLOBALES S.A.S

  • $3 a $3,5 millones Bogotá country Publicado 10 Dic 2025
  • Cobranzas Asesor de cobranzas servicio al cliente

  • Asesor de cobranzas bilingue

    COP
  • $3 a $3,5 millones
  • ScotiaHelps Advisor

    The role focuses on managing collections for assigned accounts to reduce delinquency and maximize recovery while delivering excellent customer service. Key responsibilities include:

    Collections Management: Execute daily phone-based collection activities for various credit products (auto loans, credit cards, mortgages, SMEs, leasing), aiming to negotiate payment commitments and rehabilitate accounts.
    Customer Service: Provide professional, ethical, and solution-oriented support to clients, ensuring a positive experience while meeting quantitative and qualitative targets.
    Analysis & Compliance: Review account information, monitor productivity metrics, and adhere to internal policies, regulatory requirements, and risk management standards.
    Team Collaboration: Promote best practices, participate in coaching sessions, and contribute to a healthy, high-performance work environment.
    Regulatory & Risk Compliance: Ensure all actions comply with corporate policies, local regulations, and Scotiabank’s risk appetite framework.

    Requirements:

    High school diploma (required); university studies in business, finance, or related fields (preferred).
    Minimum 6 months of experience in collections or call center.
    Strong communication, negotiation, and analytical skills.
    Knowledge of Microsoft Office; familiarity with banking products and collection policies (desirable).

    Cargos relacionados

    Asesor call center, Asesor de cobranzas
Postúlate a las ofertas de empleo en Gsg-gestión de servicios globales s.a.s disponibles hoy 10 de Enero de 2026, ingresa con tu perfil y aplica a la vacante que más se adapte a tus necesidades laborales a través de elempleo Colombia.

Búsquedas rápidas de nuestro portal web