Concierge specialist

Luxury Cruise Connections is a leader in the luxury travel and cruise industry , where we believe the best way to invest time is by traveling and creating unforgettable experiences. We are seeking a positive, high-performing individual who is passionate about travel for a rewarding career opportunity.

What You Will Do:

You will be the face of our luxury experience, managing the complete travel arrangements for our VIP clients:

Handle inbound calls and support service requests, resolving customer complaints in a professional manner.

Nurture strong relationships with clients and travel agents.

Customize luxury travel options, including selling hotels, transfers, flights, and tours (pre and post-cruise).

Process reservation orders, including changes, cancellations, and accepting payments.

Assist clients with Visa requirements, pre-check-in forms, and travel insurance.

What We Are Looking For: (Key Qualifications)

2+ years of luxury customer service experience.

2+ years of travel planning experience.

Exemplary interpersonal skills, communication skills, and active listening skills.

Ability to maintain professional composure and display efficient multitasking abilities under pressure.

Working knowledge of CRM software and the sales process.

A strong drive and high energy to reach specified sales goals

Profesional

Universitaria

Administración turística hotelera

Administración de aerolíneas

Hotelería y turismo

Administración Comercial Y De Mercadeo

2 años de experiencia

2 Vacantes