Network consultant engineer _cisco

Role:
Network Consultant Engineer
Focus:
Service Provider Customers (Core, Distribution and Access Layers)
Responsibilities:
• Engage with customers and other Cisco stakeholders for the successful implementation
of projects.
• Deliver Planning, Design, Implementation & Optimization Services to Cisco´s major
accounts.
• Support Service Provider customers on implementation of new platforms/solutions,
migrations, optimizations/redesigns, software strategy and risk mitigation on complex
network infrastructure.
• Elaborate documentation in a professional manner: design documents, solution
documents, method of procedures, ATPs.
• Apply or support the application of changes during maintenance windows avoiding
network failures.
• Evaluate and mitigate risks for successful implementation of solutions or changes.
• Test designs and changes recommended to customer in lab environment.
• Provide consultative, proactive and/or reactive support
• Give knowledge transfers to customer about technologies or solutions.
• Collaborate with other engineers to ensure successful project delivery.
• Identify and facilitate new business growth opportunities.
The Team:
Professional Services for Service Provider is an organization within Cisco Customer
Experience Centers (CXC) focused on delivering personalized, proactive and predictive
services to customers across the Americas. It is critical to support the customer to reach
their business goals through the implementation and adoption of Cisco Solutions
accompanied by expert guidance and best in class customer experience.
Cisco Confidential
Our team is motivated to learn new things every day, foster innovation and specialize across
the breadth of Cisco SP product portfolio. It is composed of a large group of engineers in the
America´s region.
This team works closely with sales and engineering to define project scopes, set
expectations, and plan timelines, ensuring seamless execution and alignment with customer
business requirements. The consolidation of the CX delivery team enhances Cisco’s ability to
deliver flexible, scalable, and secure solutions that improve customer experience and
operational efficiency.
Minimum Requirements and Desired Skills:
• Must have deep technical expertise with routing and switching on Service Provider Cisco
technologies to be able to design and implement high availability networks and failover
scenarios.
• Must have good operational and architectural knowledge of Cisco ASR9k, Cisco 8000,
ASR900, Catalyst, Metro Ethernet Switches: configuration changes, software upgrades,
physical installation of modules.
• Strong knowledge on Service Provider protocols (L2&L3) and features: OSPF, ISIS, BGP,
MPLS, MPLS-TE, QoS, Multicast, L2VPN, L3VPN, EVPN/VXLAN, Load Balancing, SpanningTree, Dot1q, LACP.
• Preferably have some programmable skills and automation concepts.
• Strong customer interaction, troubleshooting, and consulting skills.
• Must be proficient in customer facing discussions.
• Must be able to understand customer network to recommend improvements from the
architecture and configuration side.
• Have certification in Cisco technologies (CCNP, CCIE preferred).
• Must have experience working with SP networks, at least 3 years.
• Must work well under pressure
• Must know how to work remotely and be able to deliver in a timely manner fulfilling
project commitments, results oriented.
• Must be customer focus and good team player
• Auto motivated to learn.
• Must be fluent in Spanish and English
• Have a Bachelors in a technical field (Networking/IT preferred) or equivalent
Preferred skills:
• Basic Programming/Scripting Skill (preferably Python)
• Knowledge of Network programmability (Python, Netconf, Yang)
Cisco Confidential
• Understanding of Software Defined Networking (SDN) & Network Function
Virtualization (NFV).
• Preferred exposure to Cisco Catalyst platforms (Cat3k, Cat6k and/or Cat9k) and Nexus
platforms (N3k, N5k, N7k, N9k)
• Preferably a CCNP/CCIE certification in Service Provider or R&S
• Strong communication skills (written, verbal, and formal presentation)
• Proficient in the use of Microsoft Applications (Word, Excel, PowerPoint)
• Ability and experience debugging and troubleshooting complex network problems

Gerente

Especialización

Ingeniería de sistemas Computación

10 años de experiencia

1 Vacante