Pricing analist | freight forwarder usa

Descripción del cargo

You will be responsible for managing and optimizing pricing requests from both US-based customers and international agents. The primary objective is to deliver timely, accurate, and competitive quotes while safeguarding department and company profitability.

This role requires a proactive professional with exceptional customer service skills, the ability to build and maintain strong supplier relationships, and a collaborative mindset to work seamlessly with cross-functional teams to balance healthy margins with winning new business.

Responsibilities & Duties

• Quote Management: Respond to daily pricing requests (RFQs) from US-based clients and international agents, ensuring accuracy, competitiveness, and alignment with company profitability goals.
• Supplier Relations: Develop, nurture, and maintain robust relationships with carriers, vendors, and suppliers to secure competitive rates and ensure high service levels.
• Cross-Functional Collaboration: Partner closely with operations, sales, and other internal departments to align pricing strategies, balance margins, and maximize business win rates.
• Customer Experience: Deliver outstanding, proactive customer service throughout the entire quoting process to foster long-term loyalty with both clients and partners.

Team & Administrative Support

• Team Coverage: Collaborate actively with the pricing team, providing coverage and assisting with quote responses during peak volumes or team PTO.
• Risk & Claims Management: Assist in handling claims and cargo insurance processes as required by operations.

Requerimientos
• Previous experience in pricing, quoting, or logistics/freight forwarding operations.
• Familiarity with international trade, shipping terms, or carrier networks is a significant plus.
• Customer-Centric Focus: Exceptional communication skills with a proven track record of providing high-quality customer service.
• Negotiation & Networking: Strong ability to build rapport and negotiate effectively with international and domestic suppliers.
• Analytical Thinking: High attention to detail with the ability to calculate margins, analyze rate structures, and make quick, data-driven decisions under pressure.
• Time Management: Excellent organizational skills to prioritize a high volume of urgent requests in a fast-paced environment.

What We Offer

• Competitive salary package
• 100% company-paid private health insurance
• Gym membership
• English classes
• Life and funeral insurance
• Supportive, team-oriented work environment
• Career development opportunities with a global logistics company