Senior commercial technology analyst

Descripción del cargo

Responsibilities may include the following and other duties may be assigned:

Own the strategy, roadmap, governance, and continuous improvement of Adobe Creative Cloud, Adobe Acrobat, and Shutterstock, ensuring effective licensing, access management, integrations, platform adoption, change management, and alignment of product capabilities with business needs and objectives

Govern Adobe platform operations and administration, including access and license management, user governance, platform standards, vendor coordination, support escalation, service optimization, and collaboration with IT and Cybersecurity to ensure compliance, efficiency, and a high-performing user experience

Own the governance and define the usage of Shutterstock across the enterprise compared to other imagery stock houses, ensuring compliant content sourcing and licensing, asset lifecycle management, stakeholder alignment, user enablement, and seamless integration into creative and content production workflows to maximize asset reuse and business value

Partner with other team members on the integration and optimization of the content supply chain ecosystem, managing workflows across Adobe platforms, improving collaboration, asset reuse, automation, and governance, while aligning standards, training, and creative enablement across the organization

Lead security, compliance, and risk management for Adobe Creative Cloud and Acrobat and related content platforms by overseeing governance, security reviews, regulatory compliance, vulnerability remediation, and policy adherence in partnership with IT and Cybersecurity teams to ensure secure and compliant platform operations

Serve as the primary enterprise liaison for Adobe creative products and Shutterstock, driving vendor relationships, roadmap alignment, service performance, stakeholder engagement, renewal planning, value realization, and cross-functional governance to maximize platform effectiveness and business outcomes

Assessing new Adobe AI releases and models before enterprise enablement, and driving role-based training and adoption measurement

Develop and support a sustainable funding and managed-service model for Adobe creative platforms by assessing business demand, operational support needs, governance requirements, utilization trends, and value realization metrics, while enabling effective chargeback planning and service scalability

Develop and deliver analytics, reporting, and value realization insights for Adobe creative platforms, leveraging usage, adoption, cost, compliance, and operational data to optimize investments, guide roadmap decisions, support renewals, and provide actionable visibility into business impact and platform performance



Required Knowledge and Experience:

Bachelor’s degree or equivalent experience in information technology, marketing technology, digital experience, design operations, content operations, business administration, or a related field.

Practical experience with Adobe Creative Cloud, Adobe Acrobat, Adobe Admin Console, enterprise licensing, access governance, and platform support models.

Experience with stock-content licensing, digital asset governance, usage rights, or content compliance; Shutterstock experience is strongly preferred.

Working knowledge of enterprise integrations and workflows involving digital asset management, work management, content creation, document collaboration, or generative AI capabilities.

Working knowledge of information security, privacy, compliance, accessibility, change management, and controlled-release practices.

Experience with AEM Assets/DAM, Workfront, Adobe Express, Adobe Stock, Firefly, Creative Cloud Libraries, Flexera, or comparable enterprise platforms as well as with managing SaaS renewals, chargeback models, license optimization, vendor business reviews, or value-realization reporting are nice to have.