Air export analyst - freight forwarding/u.s.

Do you thrive in fast-paced environments and enjoy coordinating international air shipments? We're hiring an Air Exports Analyst to join our growing U.S. operations support team!
In this role, you’ll manage outbound shipments via air freight, ensuring compliance, proper documentation, and a smooth experience for clients from booking to takeoff.

Export Operations:
You’ll work with a high-performing team to ensure seamless global operations, accurate documentation, and outstanding service to our clients.
• Coordinate with airlines and freight partners to book and manage outbound shipments
• Prepare and validate documentation: AWBs, commercial invoices, certificates, etc.
• Ensure timely pickup, handling, and export clearance
• Track shipments and maintain proactive communication with clients
• Update system records (CargoWise) and meet compliance standards
• Provide excellent internal and external support throughout the export cycle

What We’re Looking For:
• 2–3 years of experience in air exports with international freight forwarders
• Conversational English (B2+)
• Strong organizational and customer service skills
• Experience in CargoWise (preferred)
• Ability to multitask and problem-solve
• Values: Responsibility, precision, collaboration, and service orientation

Key Performance Indicators (KPIs):
• Timely and compliant document generation
• Email response times:
• External: within 4 hours
• Internal: same day
• Accurate system updates and client status communication
• Carrier coordination and schedule optimization

What We Offer – 100% Company-Paid Benefits:
Business English lessons tailored to your level
Private health insurance (medicina prepagada)
Gym membership
Life & funeral coverage
Hybrid attendance (2 in-office, 3 remote)
Full-time indefinite-term contract signed in-person

Work Structure:
Location: Bogotá, Colombia (Centro Empresarial Connecta, Calle 26)
Contract: Signed 100% in person, with hybrid attendance benefit - Hybrid (2 days in-office, 3 days remote)
Schedule: Monday to Friday, PST

Profesional

Universitaria

Comercio internacional

Administración de transporte

Profesional en logística

Negocios Internacionales

Tecnología En Comercio Internacional

2 años de experiencia

1 Vacante