Bilingual onboarding associate - bogotá or barranquilla

Descripción del cargo

Bilingual Onboarding Coordinator

Bogotá or Barranquilla, Colombia
Monday–Friday | 8:00 AM – 5:00 PM (COT)

About the Role

We are seeking a Bilingual Onboarding Associate to manage and support the onboarding process for new clients and agents. This role requires strong organizational skills, attention to detail, and the ability to coordinate with multiple stakeholders to ensure a smooth and timely onboarding experience.

**Key Responsibilities

-Coordinate end-to-end onboarding activities for clients and agents.
- Track timelines, documentation, and pending actions.
- Serve as the main liaison between clients and internal teams.
- Review and verify onboarding documents for accuracy and completeness.
- Update and manage records in CRM and Magaya systems.
- Communicate onboarding status and completion to stakeholders.

**Requirements

- Technical, technological, or professional degree.
- Previous experience in onboarding, client coordination, or administrative support.
- Advanced English communication skills.
- Strong organizational and follow-up abilities.
- Experience with CRM platforms is a plus.
- *Logistics industry experience is not required.

Apply now and join a growing team focused on delivering an exceptional onboarding experience.