Customer service b2-c1

Descripción del cargo

At Scotiabank, we want you to be part of a team that is constantly growing, learning, and evolving. We’re looking for our next Bilingual Customer Service Advisor, someone who is passionate about helping people and ready to build a meaningful career in a multicultural environment.



? What will you do?

As a Customer Service Advisor, you will:

Handle inbound calls from customers.
Provide guidance, support, and effective solutions related to their banking products and services.
Assist customers with inquiries, concerns, and troubleshooting.
Offer additional products or solutions through cross-selling when appropriate.
Deliver an exceptional service experience in every interaction.


? What do we offer you?

Career growth opportunities within one of the top financial institutions.
A diverse, dynamic, and multicultural work environment.
Benefits that support your emotional and financial well-being.
A place where your talent, ideas, and voice truly matter.


? What do you need?

Minimum high school diploma (Bachiller).
Conversational English level B2 or higher.
Preferably 6+ months of customer service experience (formal), either over the phone or face-to-face.
A passion for helping customers and a strong sense of empathy.
Full availability.


? Location & Modality

Bogotá – Connecta
Onsite position