Sales service delivery lead

Descripción del cargo

As a Program Manager, you will be responsible for leading, coaching, and developing the next generation of program leaders. This role offers the autonomy to drive results while working within a strong framework of systems and governance.

Main Responsibilities (Summary)

Oversee overall program performance and ensure strong results aligned with sales targets and client success metrics.

Lead client relationship management, optimize go-to-market approaches, align expectations, and identify opportunities to expand program scope.

Deliver timely reporting on program outcomes and highlight opportunities for improvement and growth.

Identify challenges proactively and redirect strategy to exceed client expectations.

Collaborate closely with the team to plan, communicate, and execute key deliverables.



Profile Attributes

High level of integrity and professionalism.

Strong critical-thinking and analytical skills.

Exceptional communication, prioritization, and organizational abilities.

Capacity to manage multiple projects at various stages simultaneously.

Self-driven, disciplined, and committed to excellence.

Required Skills

7+ years leading high-performance teams.

Minimum of 4 years of program or inside sales management.

Client-facing, consulting, or project management experience with strong interpersonal skills.

Advanced English (spoken and written).

Strong analytical capabilities and experience preparing advanced reports.
Previous experience as a business analyst is highly preferred.
Comfortable working in a fast-paced, self-directed environment.
Consistently maintains a positive, solutions-oriented attitude.

Position in Medellín, Colombia 100% onsite