Senior cyber info assur analyst

Descripción del cargo

Job Specific Summary
We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.

The Directory Services Administrator is responsible for the overall administration, management, and support of the company's directory services infrastructure. This position functions as part of the IAM delivery team, responsible for operational fitness of the system(s) through support, monitoring and response, and system lifecycle management directory services administration, strong troubleshooting skills, and a proactive approach to maintaining and improving the directory services environment and includes ensuring the reliability, security, and performance of Active Directory (AD), Entra ID, LDAP, and related directory services technologies.

Responsibilities may include the following and other duties may be assigned:

Administer and manage the company's Active Directory (AD) and Entra ID environments, implement and manage Group Policies (GPOs) to ensure compliance and security

Ensure system availability, capacity, and performance for IAM technologies, including ownership for logging, monitoring, and alerting standards, processes, and systems, monitor and manage access controls, user permissions, and role-based access

Plan and manage system upgrade and patching projects, in collaboration with local and offshore teams, and platform subject matter experts (SMEs), communicate with vendors as needed to understand and research open issues, new versions, or changes

Explore and help build automation to enhance end-user experience, define and develop policies and procedures for system operations to ensure consistency, reduce rework, and improve quality

Ensure directory services adhere to company security policies and best practices

Provide second and third-level support for directory services-related issues (Provide On-call support , manage support tickets, engage with business teams as need be), perform root cause analysis of directory services outages and implement corrective actions

Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company

Collaborate with IT teams to integrate directory services with other applications and systems

 

Required Knowledge and Experience:

Bachelor’s degree

4+ years of IT Security or Identity & Access Management experience with good understanding of principles, policies, and best practices.

Experience with support, operations, and management Microsoft Active Directory and Entra ID.

Experience with scripting languages (e.g., PowerShell etc.) for automation.

Experience with Microsoft Azure cloud platform and Windows Server operating systems.

Familiarity with ITSM tools (E.g. ServiceNow) and logging and monitoring tools like Splunk.

 

Nice to Have:

Experience with project management methodologies and tools (E.g. Agile, Scrum)

Knowledge of cloud directory services like AWS, Google cloud directory

Knowledge of enterprise IAM solutions (E.g. Sailpoint, Okta etc.)

Familiarity with advanced security features and configurations like Conditional Access policies in Azure Entra ID

Knowledge of Privileged Account management (PAM) concepts and technologies