Importante compañía multinacional requiere para su equipo HELP DESK Resource.
¿Qué requerimos?
- Técnico, tecnólogo o profesional en ingeniería de sistemas, telemática y afines.
- Experiencia de 4 años en cargos de soporte al usuario nivel 1, conocimientos básicos de desarrollo de software web, conocimientos intermedios de bases de datos con Transact-SQL SQL Server, conocimientos intermedios en el manejo de herramientas ofimáticas (principalmente Excel), capacidad para trabajar en equipo, proactividad, buenas relaciones interpersonales y habilidades administrativas.
- Preferiblemente con conocimientos y certificación ITIL
- Nivel de inglés conversacional B2
Empresa multinacional requiere para su equipo IT Help Desk Analyst con formación como técnico, tecnólogo o profesional titulado en ingeniería de sistemas, telemática y afines. Experiencia de 4 años en cargos de TI, Experiencia en procesos tecnológicos y soporte al usuario (help desk), conocimientos básicos de desarrollo de software web, conocimientos intermedios de bases de datos con Transact-SQL SQL Server, conocimientos intermedios en el manejo de herramientas ofimáticas (principalmente Excel), capacidad para trabajar en equipo, proactividad, buenas relaciones interpersonales y habilidades administrativas.
Cargos relacionados
Analista de soporte y mesa de ayuda, Técnico en soporte y mesa de ayuda
En Cinte Colombia nos encontramos en búsqueda de un Ingeniero de Soporte
1. Técnico, Tecnólogo o Profesional (preferiblemente en ingeniería).
2. Conocimiento en Excel intermedio-Avanzado.
3. Experiencia en Servicio.
4. Debe tener la competencia de seguimiento continuo e insistente para lograr los resultados.
Contrato Obra Labor
Salario $1.600.000 - $1.800.000
Cargos relacionados
Analista de soporte y mesa de ayuda, Técnico en soporte y mesa de ayuda
En Cinte Colombia nos encontramos en búsqueda de Educación: ANALISTA DE DATOS
Educación: Ingeniero de Sistemas, Administrador de empresas, Economista, preferiblemente con estudios en análisis de datos, inteligencia de negocios. Experiencia: 2 años de experiencia en análisis de datos e inteligencia de datos. Conocimientos técnicos requeridos: • Excel: nivel avanzado • Power BI: nivel avanzado • Tableau; SQL Y Python: nivel básico • Manejo de Bases de Datos, CRM (Salesforce) • Office: Power Point.
Contrato indefinido, labor remota. Salario $4.000.000 - $5.300.000
Cargos relacionados
Ingeniero de datos, Analista de datos, Científico de datos
MOK Colombia se encuentra en la búsqueda de un Técnico o tecnólogo en áreas afines a TI , para garantizar el soporte técnico de la infraestructura tecnológica, atendiendo requerimientos, monitoreando plataformas, gestionando incidencias y proponiendo mejoras continuas. ¡Tu rol será clave para mantener la operación tecnológica en marcha!
Principales funciones:
-Diagnóstico y solución de incidencias tecnológicas.
-Validación de backups e inventarios.
-Monitoreo preventivo y correctivo de infraestructura.
-Documentación de eventos y generación de reportes.
-Apoyo técnico a equipos de Infraestructura, BD y Desarrollo.
-Gestión de la mesa de servicios.
Experiencia:
Mínimo 1 año en soporte técnico. Al menos 6 meses en NOC (Network Operations Center) en cualquier nivel.
Conocimientos deseables:
-Sistemas operativos Windows / Linux
-Infraestructura tecnológica y redes
-Help Desk y administración de bases de datos
Ubicación: Bogotá – Calle 94a No. 13-66
Jornada: Turnos rotativos – 8 horas diarias con día de descanso
Contrato: Termino indefinido
Modalidad: Presencial
Salario: $2.200.000
Postúlate ahora y sé parte de una empresa que impulsa la innovación tecnológica con impacto regional.
Cargos relacionados
Analista de soporte y mesa de ayuda, Técnico en soporte y mesa de ayuda
Se requiere Profesional en ingeniería de sistemas o administración de empresas con experiencia mínima de 2 años en cargos de liderazgo en soporte técnico para el área de tecnología, amplio conocimiento en Consulta bases de datos SQL, manejo de proyectos, help desk, con el fin de coordinar y gestionar casos y procesos de soporte técnico de los diferentes productos que comercializa la compañía. Habilidades para : trabajar bajo presión, capacidad de análisis, manejo de relación con clientes y solución de requerimientos, manejo de personal, trabajo en equipo, comunicación asertiva.
Cargos relacionados
Líder de soporte y mesa de ayuda, Analista de soporte y mesa de ayuda, Supervisor de servicio al cliente
Empresa multinacional de tecnología se encuentra en la búsqueda de un HRBP para Bogotá, que quiera aprender y transformar su carrera.
En esta función tendrás que:
-Ejecuta sus funciones como líder en la consultoría de Recursos Humanos, interactuando permanente con la gerencia y los empleados sobre las prácticas y procedimientos de Recursos Humanos.
-Resolver problemas o complejidades que se presenten de las relaciones con los empleados. Realizar y ejecutar trabajos e investigaciones de apoyo relacionados con la ética y los valores corporativos.
-Participar de los programas e iniciativas de la Empresa. (Planificación de Recursos Humanos, nómina, bonos, revisión de compensaciones, gestión del desempeño y evaluación y análisis de la información etc.)
Ideal si cuentas con:
-Título universitario en Profesional en psicología, administración de empresas u otras carreras afines al cargo.
-Experiencia de mínimo 4 años en estrategias de gestión de personas, atracción de talento y gestión de desempeño.
Y mucho mejor si destacas por:
-Conocimiento en desarrollo de estrategias que mejoren los campos de capacitación, dirección y desarrollo de personal, seguimiento y mejora al proceso gestión humana.
-Manejo de los procedimientos de reclutamiento, selección, contratación e inducción.
-Conocimiento en elaboración e implementación de programas de calidad, elaboración de turnos de trabajo, indicadores de gestión, manejo de faltas disciplinarias, entre otros.
Horario: Lunes a Viernes de 8am a 6pm
Contrato: Indefinido
Modalidad: Presencial
En la Agencia de Empleo y Fomento Empresarial de Compensar tenemos nuevas oportunidades laborales para ti Estamos IT Service Desk Tech, para empresa del sector tecnológico
Requisitos:
1. Nivel Académico: - técnico, tecnólogo o profesional sistemas o áreas afines
2. Experiencia: - al menos 3 años brindando soporte Ingles B2 -C1
3. Funciones: Atender incidencias y solicitudes de usuarios finales de forma presencial, por videollamada, teléfono, chat o mediante plataformas de gestión de tickets como Jira, ServiceNow u otras.
Condiciones:
Tipo de contrato: Indefinido directamente con la empresa
Salario: 4 millones a 6'5 millones Modalidad Hybrid after probation period
Horario L-V 9am - 7pm o 12 mm - 9pm
Ubicación: Bogotá norte
Referencia: 1626374557-7
Descripción del Puesto
• Diagnosticar y dar solución a problemas técnicos
• Dar seguimiento y actualización a los elementos de trabajo
• Ejecutar procesos correctivos
• Capacitar al grupo de soporte de facturación
• Conocimiento básico/intermedio en SQL Server
• Monitorear, analizar y planear acciones o maniobras para la solución de solicitudes y mejoras del servicio
Habilidades Deseables:
• Familiaridad con entornos de atención al cliente
• Experiencia con herramientas de gestión de servicios (ServiceNow, Jira)
Responsabilidades
• Diagnóstico y resolución de problemas
• Seguimiento y actualización de elementos de trabajo
• Ejecución de procesos correctivos
• Capacitación al equipo de soporte
• Monitoreo y análisis de solicitudes
• Planeación e implementación de mejoras al servicio
Idiomas Requeridos
• Inglés: Principiante (11–30%)
Ubicación
• Bogotá, Presencial
- Ubicación: Colombia o México
-Inglés: Profesional fluido
Experiencia: 8–10 años en preventa IT
Buscamos un líder en preventa con enfoque en soluciones de Service Desk o Field Services. Si tienes visión estratégica y experiencia técnica, ¡te queremos en nuestro equipo!
-Perfil ideal:
Experiencia sólida en preventa de servicios IT
Capacidad de relacionamiento con clientes
Inglés fluido para entornos internacionales
Somos una Compañia multinacional del sector servicios, estamos buscando para nuestro centro de servicio un profesional encargado de liderar el equipo de soporte técnico de primer nivel (Service Desk), garantizando la atención eficiente de incidencias y solicitudes, al tiempo que se gestiona y mantiene actualizada la base de datos de proveedores, asegurando la calidad, trazabilidad y cumplimiento normativo de los datos maestros.
Service Desk
• Coordinar y supervisar al equipo de soporte técnico
• Asignar tareas, turnos y prioridades según criticidad
• Garantizar el cumplimiento de SLA y KPIs
• Gestionar escalamientos y seguimiento de incidencias críticas
?? Maestro de Proveedores
• Crear, actualizar y validar registros de proveedores en el ERP (SAP, Oracle, etc.)
• Asegurar la integridad y consistencia de los datos maestros
• Implementar controles de calidad y auditorías periódicas del maestro
Debes ser profesional en Ingeniería de sistemas, Administración o carreras afines
Ubicación de la Compañía en Montevideo.
Empresa requiere para su equipo de trabajo profesional en ingeniería de sistemas, electrónica, eléctrica, telemática que cuente con certificación ITIL V4 o superior nivel Strategic Leader V4 o nivel Managing Professional V4 y certificación en Aranda Service Desk.
Debe contar con experiencia de 5 años en la coordinación de Mesa de Servicios de soporte técnico o mesa de atención a usuarios.
¡Estamos contratando!
Bogotá | Técnico de Soporte y Bodega – Turnos rotativos | Presencial
Estamos en búsqueda de un profesional técnico o tecnólogo en sistemas o áreas afines, con al menos 1 año de experiencia en soporte técnico presencial y manejo de inventarios.
Responsabilidades principales:
Soporte técnico (formateo, instalación de software, configuración de red)
Manejo y control de inventarios en bodega
Alistamiento, asignación y desmonte de equipos
Atención a usuarios internos y resolución de tickets
Soporte logístico y operativo en sedes del cliente
Turnos rotativos 24/7 (Lunes a Sabado)
Contrato por obra o labor
Trabajo 100% presencial – sedes rotativas en Bogotá
Salario básico + auxilio de transporte legal
Requisitos clave:
Formación técnica o tecnológica en sistemas o afines
Conocimientos básicos en Networking, hardware y sistemas operativos Windows
Experiencia previa en soporte presencial y trabajo en campo
Habilidades de organización, servicio y trabajo en equipo
¿Buscas un nuevo reto en tecnología y logística?
¡Queremos conocerte!
¡TP está en búsqueda de un Desktop Support Analyst II Bilingüe!
Si eres un apasionado por la tecnología y quieres formar parte de una compañía global, ¡esta es tu oportunidad! Serás responsable de gestionar las incidencias y solicitudes a través de la Vicepresidencia de IT, garantizando soporte técnico de primer y segundo nivel con la mejor calidad, servicio y oportunidad.
Lo que ofrecemos:
-Contrato a término indefinido
-Modalidad Presencial
-Salario competitivo
-Oportunidades de crecimiento en un ambiente global
¿Qué necesitas para aplicar? Requisitos:
-Nivel de inglés B1 -B2 (Obligatorio)
-Residir en Bogotá.
-Tecnólogo o Ingeniero en Electrónica, Telecomunicaciones, Sistemas o afines.
-1 año de experiencia en cargos similares. (Preferible en el sector IT)
-Conocimientos en Networking (Redes LAN/WAN), diagnóstico de hardware, VoIP, Windows/OS X/Linux, Citrix, VmWare.
-Documentación y estandarización de procesos.
Tus responsabilidades incluirán:
- Gestión de tareas masivas (crecimientos, traslados, desmontes) siguiendo programación y tiempos.
- Ser el punto principal de contacto para incidentes y solicitudes a través de Service Now, correo y celular corporativo.
- Configuración y soporte técnico en hardware y software, asegurando SLA’s y altos estándares de calidad.
- Garantizar el funcionamiento óptimo de salas de capacitación y reunión. ?? Acompañar y documentar pruebas de nuevos servicios y proyectos de infraestructura IT.
¡Si cumples con estos requisitos, te estamos esperando!
Aplica y forma parte de nuestro equipo de expertos IT! ???
#TP #Bogotá #DesktopSupport #OportunidadesIT #Networking #CrecimientoProfesional #SoporteTécnico #ÚneteAlEquipo
Cargos relacionados
Analista de sistemas, Analista de soporte y mesa de ayuda, Ingeniero de sistemas
Importante empresa TI con presencia a nivel nacional se encuentra en búsqueda de su próximo Asistente de Soporte, Técnico, Tecnológico en Sistemas o en Telecomunicaciones, o en electrónica, o administración de bases de datos, desarrollo de software, o estudiante universitario de ingeniería de sistemas o en telecomunicaciones; tener mínimo 6 meses en call center, brindando soporte telefónico, en mesas de ayuda, de servicio, mantenimiento de equipos de cómputo, help desk, ventas, digitador, o cargos afines. Conocimiento en Ofimática y en sistemas informáticos.
Conocimiento en Ofimática y en sistemas informáticos.
Turnos rotativos operación 7x24 de domingo a domingo o de oficina.
En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.
Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.
Estamos buscando un analista de soporte de TI para unirse a nuestro equipo interno de mesa de ayuda y brindar soporte técnico y asesoramiento a los usuarios de TI. Esta es una excelente oportunidad para ser uno de los miembros clave de nuestro equipo de ingeniería y posicionarse para oportunidades únicas de crecimiento profesional.
Principales responsabilidades:
- Apoyar a los profesionales en la resolución de problemas técnicos por correo electrónico, teléfono y Jira. - Solucionar problemas informáticos. - Compra de hardware. - Administración de tarjetas de seguridad del edificio. - Mantenimiento general de oficina y hardware. ¿Qué Buscamos?:
- 1+ años de experiencia en puestos similares en una empresa que cuente con Help Desk interno. - Experiencia con Windows 10, Mac OS, Android, AWS, Redes. - Excelentes habilidades de comunicación verbal y escrita; habilidades interpersonales y de presentación. - Organizado y detallista. - Capacidad demostrada para trabajar en equipo y de forma independiente. - Capacidad para trabajar en múltiples proyectos simultáneamente con entrega efectiva.
¿Qué Ofrecemos?:
- Trabajo 100% remoto: trabaja desde tu casa o donde quieras. - Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado. - Hardware y software. - Horarios flexibles - Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos
Cargos relacionados
Analista de desarrollo de software, Técnico de sistemas
We are looking for passionate, motivated, and detail-oriented talent to join our FinOps team. The Payroll Analyst will support day-to-day payroll operations across multiple countries and will play a key role in ensuring timely and accurate processing of payroll-related tasks. This role is designed for someone in the early stages of their career who is eager to learn, grow, and develop in a dynamic and international environment.
Key Tasks & Accountabilities
Support the preparation and verification of payroll information
Maintain accurate employee data and payroll records
Assist in the generation of payroll reports and summaries
Help ensure compliance with internal processes and payroll deadlines
Collaborate with HR, FinOps and Accounting teams to gather payroll inputs
Follow up on employee documents related to payroll (e.g., contracts, certifications)
Provide basic administrative support for payroll processes
Support the team in audits and data reviews
Ensure confidentiality and security of employee information
Skills
Strong attention to detail
Willingness to learn and take initiative
High level of responsibility and integrity
Team player with a proactive attitude
Basic knowledge of Microsoft Office tools, especially Excel
Good organizational and time management skills
Academic and Professional Qualifications
Bachelor's degree in business administration, Accounting, Human Resources, or a related field (students in their final semesters will also be considered).
Experience: Up to 1 year of experience in administrative or finance-related roles. Previous internships or university projects related to payroll, HR, or accounting will be consider as a plus.
We are the Service Management Technology (SMT) team under GET - Service Management Technology. We utilise the ServiceNow tool to provide the enterprise asset management and configuration management database, along with the enterprise ticketing system for incident/problem/change and service requests. We also have custom applications for teams where the standard IT Service Management (ITSM) modules may not make the perfect fit.
Accountabilities
Reporting to the Support Manager of Service Management Technology, the candidate will be responsible for development, maintenance, and support of the enterprise ServiceNow application in a fast-paced environment. The primary focus of this role will be on the ServiceNow application, as part of a small, empowered team focused on all modules of the Servicenow platform.
The with the team's scope, the primary focus (80%) of the role will be to troubleshoot complex issues and provide fixes / solutions for deployment. While the secondary focus (up to 20%) is the day to day operations, new project initiative involvement, and stability of the existing deployed modules.
As part of your directive to ensure system availability, you will be reachable, 24x7, by rotational pager.
Is this role right for you? In this role you will:
You enjoy providing support in a fast-paced environment.
Enjoy providing improvements, recommendations and solutions on existing processes and tools.
Get a deep satisfaction in applying your troubleshooting and root cause analysis to address bugs, or finding workarounds, or other methods to solve problems.
Participate in solution design discussions with peers and internal customers.
Work in conjunction with the technical lead and architects.
Manage ServiceNow Platform deployment and support in ServiceNow.
Assist as first and second level support for the ServiceNow incidents and Service Requests.
May require overtime and on-call support occasionally.
¿Hablas inglés y portugués? ¿Tienes experiencia en IT y te apasiona la gestión de incidentes críticos? Esta es tu oportunidad para unirte a Teleperformance, el mejor Great Place To Work en Colombia.
Ofrecemos:
-Trabajo remoto
-Contrato a término indefinido
-Salario competitivo
Responsabilidades:
• Supervisar y asegurar el procesamiento eficiente de incidentes críticos.
• Asistir en llamadas y comunicaciones con clientes internos y externos.
• Liderar y controlar bridges internos para resolver incidentes de severidad 1 y 2.
• Gestionar escalamientos y administrar Service Desk.
• Crear y actualizar documentación, reportes y métricas clave.
• Identificar oportunidades de mejora y optimización en los equipos IT.
Requisitos:
• Inglés B2 y Portugués B2 (indispensables)
• Tecnólogo o profesional en IT o áreas afines.
• Experiencia en Service Desk, Incident Response o Incident Management.
• Disponibilidad horarios rotativos.
• Conocimientos avanzados en Microsoft Office.
• Conocimientos en ITIL, ideal si cuentas con certificaciones
• Habilidades en atención al cliente.
Si cumples con el perfil y quieres ser parte de un equipo innovador, ¡postúlate ahora!
¡Estamos buscando un Analista de Incident Management Trilingue!
Esta es tu oportunidad para unirte a TP, una de las empresas más TOP del sector.
Cargos relacionados
Analista de soporte y mesa de ayuda, Ingeniero de sistemas, Técnico en soporte y mesa de ayuda, Técnico de sistemas
Estamos buscando un Agente Técnico de Mesa de Ayuda Bilingüe para uno de nuestros importantes clientes en el sector de idiomas, altamente motivado para brindar soporte técnico al personal de gestión y enseñanza/administrativo. Serás una parte clave del equipo de TI, ayudando a gestionar la recepción, priorización, documentación y resolución de tickets de soporte. Tu trabajo incluirá el uso de herramientas de gestión remota o visitas in situ, así como la participación en proyectos especiales y despliegues tecnológicos a nivel empresarial.
Responsabilidades principales:
Atender las llamadas del Service Desk y coordinar la resolución eficiente de incidentes.
Configurar y gestionar cuentas de usuario.
Adquirir competencia en las tecnologías principales utilizadas en la empresa.
Diagnosticar y resolver problemas de hardware y software.
Mantener documentación clara y detallada de las acciones y comunicaciones dentro de los tickets de soporte.
Priorizar y gestionar los tickets de soporte para asegurar una resolución oportuna y precisa.
Colaborar en despliegues tecnológicos a nivel empresarial.
Seguir las instrucciones del Gerente de Service Desk para garantizar un desempeño adecuado.
Alertar al Gerente sobre tendencias emergentes en los incidentes.
Contribuir a la mejora continua evaluando las resoluciones y actualizando la biblioteca de soluciones.
Realizar tareas de mantenimiento preventivo según sea necesario.
Mantener una comunicación profesional y respetuosa con todos los niveles de la organización, desde la gerencia hasta el personal docente.
Asumir otras responsabilidades asignadas.
Requisitos mínimos:
Dominio del inglés a nivel B2 o C1.
Título en Tecnología de la Información, Sistemas o campos relacionados.
De 1 a 3 años o más de experiencia en un entorno basado en Microsoft, incluyendo Office 365, Windows 11 y 12, conocimiento de Azure y MacBook.
Experiencia con sistemas de gestión de tickets como ServiceNow u o
Nos encontramos en búsqueda de Head Regional de Servicio al Cliente, ubicado en Bogotá o Cali
Descripción general:
Liderar la estrategia regional de atención al cliente, asegurando la excelencia operativa, la eficiencia en la gestión de incidencias y solicitudes, y el cumplimiento de los acuerdos de nivel de servicio (SLA). El Head Regional de Servicio al Cliente coordina y supervisa los equipos de Service Desk y Service Management en los distintos países, alineando los procesos con los objetivos del negocio y promoviendo una experiencia de cliente consistente y de alto valor.
• Educación: Título universitario en Ingeniería de Telecomunicaciones, Sistemas, Administración de Empresas o carreras afines. Deseable especialización o posgrado en Gestión de Servicios, Experiencia del Cliente, Operaciones o afines
• Formación técnica deseable para el cargo: ITIL, Certificación en Customer Experience (CX) o Gestión de la Calidad del Servicio, Conocimientos básicos de herramientas RPA, IA en atención.
• Idiomas: Inglés: Avanzado (oral y escrito). Se valorará positivamente fluidez en presentaciones y reportes ejecutivos. Portugués: Deseable para cobertura en Brasil.
• Experiencia: Mínimo 8 años de experiencia en áreas de servicio al cliente, operaciones o gestión de incidencias en empresas de tecnología o telecomunicaciones. Al menos 3 años en cargos de liderazgo regional o multinacional. Experiencia demostrable liderando equipos multidisciplinarios en entornos 24x7. Participación en proyectos de transformación digital, automatización o mejora de experiencia del cliente.
Deberes y responsabilidades del cargo:
- Diseñar, implementar y monitorear la estrategia regional de servicio al cliente.
- Supervisar al equipo de supervisores de Service Desk y al Head de Service Manager, asegurando la operación 24x7 con los niveles de calidad definidos.
- Asegurar la correcta atención a clientes VIP y la segmentación de atención según perfil del cliente (ISP, Wholesale, Em
Cargos relacionados
Gerente regional, Líder de proyectos, Coordinador gestión calidad, Líder de sistemas de gestión, Ingeniero de redes y telecomunicaciones
¡TP está en búsqueda de un de un Incident Management Analyst!
Si eres un profesional en IT con experiencia en gestión de incidentes y quieres ser parte de un equipo de alto desempeño, ¡esta es tu oportunidad!
Sobre el rol:
Como Incident Management Analyst, serás responsable de supervisar, asegurar y dar seguimiento al procesamiento eficiente de incidentes que afectan la producción. Apoyarás en la administración de servicios IT, garantizando el cumplimiento de niveles de servicio, métricas de calidad y asegurando la correcta gestión de alarmas en la plataforma de monitoreo. Además, serás clave en la generación de escalamientos internos y externos para una resolución ágil de incidentes.
Responsabilidades:
Asistir en llamadas para clientes internos y externos.
Dirigir y controlar bridges internos para resolver incidentes de severidad 1 y 2.
Administrar Service Desk y gestionar escalaciones.
Crear y mantener documentación y procesos de IT.
Controlar métricas, reportes y oportunidades de mejora.
Apoyar en tareas administrativas relacionadas con Servicios IT.
Requisitos:
Inglés B2 o superior.
Experiencia en Service Desk, Incident Management o Situación Management (deseable).
Habilidades avanzadas en Microsoft Office.
Técnico, tecnólogo o profesional en áreas de IT o similares.
Experiencia en atención al cliente.
Conocimientos en ITIL, CCNA (certificación deseable).
?? Beneficios:
Contrato término indefinido.
Trabajo remoto.
Salario competitivo.
?? ¡Postúlate ahora y sé parte de TP! ??
Importante compañía del sector de Informática requiere personal para SERVICE DESK Y SOPORTE TÉCNICO en BOGOTÁ.
¿QUÉ REQUERIMOS DE TI?
• Desde Tecnólogos en áreas de Tecnología o Profesionales en Ingeniería y afines a Tecnología. CON INGLÉS B2 SÓLIDO (no importa que no esté certificado el nivel).
• Desde 3 Meses CERTIFICADOS en Soporte Técnico, Front Desk, Customer Care, Customer Service en áreas de IT, Servicio al cliente en Tecnología.
• Conocimientos en: Microsoft Solutions Support 200 - 300 nivel (Modern Workplace, Data and BI, Apss and Infra, Business Applications)
¿CUÁL SERÁ TU MISIÓN?
• Encargado de dar soporte de casos T2 y T3 relacionados con Modern Workplace, Data and BI, Apss and Infra, Business Applications, Stages dirigido a los clientes corporativos y naturales de la compañía de Informática. ???????
¿QUÉ TE OFRECEREMOS?
• Contrato a TÉRMINO INDEFINIDO
• Labora solo 42 HORAS distribuidas de Lunes a Viernes entre la Franja de 7:00 AM a 7:00 PM. ¡FINES DE SEMANA LIBRES!
• Salario de $3.620.000 + 30% del salario por cumplimiento de objetivos + Prestaciones de Ley. ¡PAGOS QUINCENALES!
• Training: Lunes a Viernes 8 am a 5 pm durante 4 semanas. ¡Entras Contratado a Capacitación!
• LUGAR DE TRABAJO: Connecta calle 26 frente al portal ElDorado, Bogotá presencial.
SÚMATE A ESTE GRANDIOSO EQUIPO Y APROVECHA DE UN GRAN SALARIO, ENVÍANOS TU HOJA DE VIDA AL WHATSAPP 3182817998
Cargos relacionados
Asesor de servicio al cliente en call center, Ingeniero de datos, Analista de soporte y mesa de ayuda, Ingeniero de sistemas, Técnico en soporte y mesa de ayuda
Importante compañía del sector de Informática requiere personal para SERVICE DESK Y SOPORTE TÉCNICO en BOGOTÁ.
¿QUÉ REQUERIMOS DE TI?
• Desde Tecnólogos en adelante en áreas de Tecnología preferiblemente. CON INGLÉS B2 SÓLIDO (no importa que no esté certificado el nivel).
• Desde 3 Meses CERTIFICADOS en Soporte Técnico, Front Desk, Customer Care, Customer Service en áreas de IT, Servicio al cliente en Tecnología.
• Conocimientos preferiblemente en: Microsoft Solutions Support 200 - 300 nivel (Modern Workplace, Data and BI, Apss and Infra, Business Applications)
¿CUÁL SERÁ TU MISIÓN?: Encargado de dar soporte de casos T2 y T3 relacionados con Modern Workplace, Data and BI, Apss and Infra, Business Applications dirigido a los clientes corporativos y naturales de la compañía de Informática.
¿QUÉ TE OFRECEREMOS?
• Contrato a TÉRMINO INDEFINIDO desde el primer día de capacitación
• Labora solo 42 HORAS distribuidas de Lunes a Viernes entre la Franja de 7:00 AM a 7:00 PM. ¡FINES DE SEMANA LIBRES!
• Salario de $3.620.000 + 30% del salario por cumplimiento de objetivos + Prestaciones de Ley. ¡PAGOS QUINCENALES!
• Training: Lunes a Viernes 8 am a 5 pm durante 4 semanas. ¡Entras CONTRATADO a Capacitación!
• LUGAR DE TRABAJO: Connecta calle 26 frente al portal ElDorado, Bogotá presencial.
ENVÍANOS TU HOJA DE VIDA AL WHATSAPP 3182817998
Cargos relacionados
Agente de call center, Asesor de servicio al cliente en call center, Analista de soporte y mesa de ayuda, Ingeniero de sistemas, Técnico en soporte y mesa de ayuda
Importante compañía del sector de Informática requiere personal para SERVICE DESK Y SOPORTE TÉCNICO en BOGOTÁ.
¿QUÉ REQUERIMOS DE TI?
• Desde Tecnólogos en áreas de Tecnología o Profesionales en Ingeniería y afines a Tecnología. CON INGLÉS B2 SÓLIDO (no importa que no esté certificado el nivel).
• Desde 3 Meses CERTIFICADOS en Soporte Técnico, Front Desk, Customer Care, Customer Service en áreas de IT, Servicio al cliente en Tecnología.
• Conocimientos en: Microsoft Solutions Support 200 - 300 nivel (Modern Workplace, Data and BI, Apss and Infra, Business Applications)
¿CUÁL SERÁ TU MISIÓN?
• Encargado de dar soporte de casos T2 y T3 relacionados con Modern Workplace, Data and BI, Apss and Infra, Business Applications, Stages dirigido a los clientes corporativos y naturales de la compañía de Informática.
¿QUÉ TE OFRECEREMOS?
• Contrato a TÉRMINO INDEFINIDO
• Labora solo 42 HORAS distribuidas de Lunes a Viernes entre la Franja de 7:00 AM a 7:00 PM. ¡FINES DE SEMANA LIBRES!
• Salario de $3.620.000 + 30% del salario por cumplimiento de objetivos + Prestaciones de Ley. ¡PAGOS QUINCENALES!
• Training: Lunes a Viernes 8 am a 5 pm durante 4 semanas. ¡Entras Contratado a Capacitación!
• LUGAR DE TRABAJO: Connecta calle 26 frente al portal ElDorado, Bogotá presencial.
ENVÍANOS TU HOJA DE VIDA AL WHATSAPP 3182817998
Cargos relacionados
Asesor de servicio al cliente en call center, Ingeniero de datos, Analista de soporte y mesa de ayuda, Ingeniero de sistemas, Técnico en soporte y mesa de ayuda
Estamos buscando un Agente Técnico de Mesa de Ayuda Bilingüe para uno de nuestros importantes clientes en el sector de idiomas, altamente motivado para brindar soporte técnico al personal de gestión y enseñanza/administrativo. Serás una parte clave del equipo de TI, ayudando a gestionar la recepción, priorización, documentación y resolución de tickets de soporte. Tu trabajo incluirá el uso de herramientas de gestión remota o visitas in situ, así como la participación en proyectos especiales y despliegues tecnológicos a nivel empresarial.
Responsabilidades principales:
Atender las llamadas del Service Desk y coordinar la resolución eficiente de incidentes.
Configurar y gestionar cuentas de usuario.
Adquirir competencia en las tecnologías principales utilizadas en la empresa.
Diagnosticar y resolver problemas de hardware y software.
Mantener documentación clara y detallada de las acciones y comunicaciones dentro de los tickets de soporte.
Priorizar y gestionar los tickets de soporte para asegurar una resolución oportuna y precisa.
Colaborar en despliegues tecnológicos a nivel empresarial.
Seguir las instrucciones del Gerente de Service Desk para garantizar un desempeño adecuado.
Alertar al Gerente sobre tendencias emergentes en los incidentes.
Contribuir a la mejora continua evaluando las resoluciones y actualizando la biblioteca de soluciones.
Realizar tareas de mantenimiento preventivo según sea necesario.
Mantener una comunicación profesional y respetuosa con todos los niveles de la organización, desde la gerencia hasta el personal docente.
Asumir otras responsabilidades asignadas.
Requisitos mínimos:
Dominio del inglés a nivel B2 o C1 para atender profesores y estudiantes extranjeros.
Título en Tecnología de la Información, Sistemas o campos relacionados.
De 1 a 3 años o más de experiencia en un entorno basado en Microsoft, incluyendo Office 365, Windows 11 y 12, conocimiento de Azure y MacBook.
Experiencia con
Importante Compañía de telecomunicaciones y TI, requiere para su equipo trabajo Técnico de Soporte NOC Nivel 1, con 2 años de experiencia en configuración de equipos (Routers, Switches, Radios) y diagnóstico de problemas de red, manejo de protocolos, herramientas de servicio, de consumo, de gestión de tickets.
Principales funciones
1. Capacidad técnica de realizar un diagnóstico y solución de incidentes de red a nivel de enrutamiento y conectividad.
2. Brindar soporte sobre los enlaces y desarrollo de actividades remotamente con personal en sitio.
3. Tener manejo e interpretación sobre aplicaciones de monitoreo de red.
4. Reportar y gestionar oportunamente las alarmas brindadas sobre las herramientas cumpliendo los tiempos acordados para la solución de los incidentes.
5. Tener manejo e interpretación para herramientas tramitadoras de tickets
Tener conocimientos sobre conceptos sobre Service Desk, documentación de tickets y cumplimiento de SLA, IPv4, VLAN. ITIL.
Nivel educativo: técnico o tecnólogo /Ingeniería de telecomunicaciones, ingeniería de sistemas, ingeniería electrónica o afín.
Encardado de supervisar y gestionar 24x7, Turnos rotativos rotativos de domingo a domingo, 1 día compensatorio en la semana.
Salario: $1.423.500 + subsidio de transporte+ prestaciones sociales horas extras, recargos nocturnos y dominicales.
Promedio salarial $2.000.000
Contrato por obra labor por temporal y una vez cumplido el año pasa directo con la empresa a término indefinido.
Lugar de trabajo: Bogotá, barrio salitre/Presencial
Cargos relacionados
Ingeniero de redes y telecomunicaciones, Técnico en infraestructura de TI y redes
Importante compañía del sector de Informática requiere personal para SERVICIO AL CLIENTE EN SOPORTE TÉCNICO en BOGOTÁ.
¿QUÉ REQUERIMOS DE TI?
• Desde Tecnólogos en adelante en áreas de Tecnología preferiblemente. CON INGLÉS B2 SÓLIDO (no importa que no esté certificado el nivel).
• Desde 3 Meses CERTIFICADOS en Soporte Técnico, Front Desk, Customer Care, Customer Service en áreas de IT, Servicio al cliente en Tecnología.
• Conocimientos preferiblemente en: Microsoft Solutions Support 200 - 300 nivel (Modern Workplace, Data and BI, Apss and Infra, Business Applications)
¿CUÁL SERÁ TU MISIÓN?: Encargado de dar soporte de casos T2 y T3 relacionados con Modern Workplace, Data and BI, Apss and Infra, Business Applications dirigido a los clientes corporativos y naturales de la compañía de Informática.
¿QUÉ TE OFRECEREMOS?
• Contrato a TÉRMINO INDEFINIDO desde el primer día de capacitación
• Labora solo 42 HORAS distribuidas de Lunes a Viernes entre la Franja de 7:00 AM a 7:00 PM. ¡FINES DE SEMANA LIBRES!
• Salario de $3.620.000 + 30% del salario por cumplimiento de objetivos + Prestaciones de Ley. ¡PAGOS QUINCENALES!
• Training: Lunes a Viernes 8 am a 5 pm durante 4 semanas. ¡Entras CONTRATADO a Capacitación!
• LUGAR DE TRABAJO: Connecta calle 26 frente al portal ElDorado, Bogotá presencial.
ENVÍANOS TU HOJA DE VIDA AL WHATSAPP 3182817998
Cargos relacionados
Agente de call center, Asesor de servicio al cliente en call center, Analista de soporte y mesa de ayuda, Ingeniero de sistemas, Técnico en soporte y mesa de ayuda
We are seeking a Systems Engineer who will be responsible for developing, structuring, and programming technical infrastructures to maintain high levels of IT availability. This role involves troubleshooting software and hardware issues, following client guidelines and needs, in order to provide effective solutions to both internal and external clients. The goal is to ensure the proper functioning of applications and systems, supporting smooth operations and processes, and contributing to the achievement of the company’s objectives.
Key responsibilities
Structure and validate the infrastructure and installations to ensure proper operation and alignment with the company’s objectives.
Diagnose, install, and configure technical issues, systems, and infrastructure, validating networks to support proper functioning of processes in accordance with company policies and requirements.
Design, develop, and promptly identify unresolved issues, escalating them to the appropriate internal teams (e.g., software developers) to ensure timely resolutions.
Validate and audit internal databases or external resources to provide accurate technical solutions, ensuring the accuracy and integrity of information.
Consolidate and document activities related to incidents in order to ensure full visibility of all processes.
Prepare accurate and timely reports to consolidate relevant information from the area.
Education and specific training
Technologist or professional in Systems Engineering, Electronics, Telecommunications, or related fields.
Work experience
Minimum of 2 to 3 years of relevant experience
Technical skills
Knowledge of HelpDesk support
Knowledge of LAN/WAN networks
Knowledge of Active Directory
English level B1 (as required by the department)
At Seligo Tech (Recruitment Agency) we are helping one of our clients find their Senior Software Developer
Property Leads is a fast-growing startup building cutting-edge lead generation and data solutions for the real estate industry. We're a lean, high-impact team of 16, solving complex problems at the intersection of technology, data, and growth.
We’re looking for a Principal Software Engineer to take a lead role in shaping our engineering strategy while staying close to the code. This role is hands-on and high-leverage — ideal for someone who thrives in fast-paced environments, enjoys deep technical ownership, and wants to directly influence the trajectory of a product and company.
You’ll work closely with the executive team to scale our technology, grow our team, and help define the next chapter of our platform.
RESPONSIBILITIES:
-Lead the architecture, design, and implementation of critical systems with high impact across multiple teams.
-Drive technical strategy and set engineering standards for scalability, performance, security, and reliability.
-Collaborate cross-functionally with product, design, and business to influence product direction.
Recognize how software and systems engineering drive revenue and reduce costs, and use that lens to prioritize initiatives based on business impact.
-Hire and mentor senior and mid-level engineers through code reviews, design sessions, and informal coaching.
-Dive deep into the code, especially in high-stakes systems (think: distributed systems, high-throughput APIs, low-latency pipelines).
-Evaluate and introduce emerging technologies that can create meaningful leverage.
-Brainstorm with the executive team on new initiatives from a software perspective.
REQUIREMENTS:
-10+ years of experience in software engineering, with at least 2+ years in a principal role.
Proven ability to drive complex technical projects from 0 to production.
-Deep expertise in the following areas: distributed systems, da
¡Sé parte de Stefanini!
En Stefanini somos más de 30.000 talentos, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. Estamos buscando:
Presently attending or better yet with a Bachelor Degree in Systems Engineering, Computer Science or related degrees / major with
One or more years’ experience in technology projects and no code development.
One or more years’ experience in Operational Areas process mapping and or documentation of users requirements
One or more years’ experience in Agile methodology.
This position prefers some experience on process reegineering and transactional messaging mapping, good project management, good problem solving, communication, presentation and management skills
Responsabilidades y atribuciones:
Implement workflow applications administration at any of the 22 Latin American countries.
Work together with their SMEs in the workflow and dataflow definitions as part of the Project Requirements
Maintain standard workflow & dataflow solutions within regional Workflow & Imaging applications
Requisitos y competencias:
Knowledge of process reengineering and transaction messaging mapping highly desirable. Implement workflow and dataflow definitions within APP a Workflow application throughout the 22 Latin American Countries.
Technological Background is a must, since the workflow and dataflow administration operational activities are performed using Imaging & Workflow applications with high level of integration with existing front end and back end applications
Good communication, negotiation skills and service attitude are of the essence in working with large and multi-country/multicultural regional users and drive their efforts into the implementation according to the schedule of the project.
The complexity of an accelerated project plan and parallelism of the countries implementation requires a high degree of Problem Solving and Creativity together with after normal hours and weekends wo
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for outstanding Senior Data Analysts to join BairesDev’s Research & Development Team (R&D). This professional will use data to help the business meet its objectives, mainly by generating hypotheses and using data to validate them and generate insights. Help to improve data literacy and the overall analytical environment across the company.
What You Will Do:
- Understand, locate and propose new process improvement opportunities. - Generate hypotheses and set up tests to validate them using data. - Identify, analyze, and interpret trends or patterns in complex data sets. - Interpret data, analyze results using statistical techniques and provide ongoing reports. - Participate actively in discussions and decisions regarding the whole Data Analysis chapter. - Collaborate with data product managers to build excellent data products. - Work with management to prioritize business and information needs. - Help to spread a data-driven mindset and to improve data literacy. Be a data evangelist. Here's what we're looking for:
- 5+ years of experience working with analytics, BI, statistics, or any other related area. - Proficiency with SQL. - Extensive experience with data visualization and storytelling with data. - Excellent communication skills, and capacity to collaborate and build relationships with non-technical users. -Advanced English level.
Desirable:
- 1+ years of experience with Python, R, o
Cargos relacionados
Ingeniero de datos, Analista de datos, Científico de datos
Do you want to be part of one of the five largest IT and business process services companies in the world?
At CGI, we are looking for a Tech Navigator to work on an international project.
Requirements:
- Bachelor degree in Computer Science, Software Engineering, or related fields.
- Conversational English (B2 level or higher).
- 3 to 6 years of experience as a Developer in Java 11/17.
- Minimum of 1 year of experience in deployment and development in Cloud (Azure or GCP).
- Progressive experience in IT (analysis, design, development, production).
- Strong knowledge of Agile methodologies (Scrum, Kanban).
- Familiarity with leadership activities.
- Experience with cloud technologies and application enablement is a plus.
- Strong business acumen and communication skills.
Responsibilities:
- Collaborate with technical and business teams to ensure successful project delivery.
- Manage operational readiness and the technical environments required for project execution.
- Manage deployments and emergency changes from planning through completion.
- Create and maintain deployment strategies and checklists.
- Negotiate project requirements, including timelines, resources, and budgets.
- Maintain strong communication with technical and business stakeholders.
- Lead and coordinate daily operational project activities to meet timeline and scope requirements.
Desirable:
- Leadership and Organization: Effectively leads project teams, managing multiple tasks, setting priorities, and promoting alignment and accountability.
- Stakeholder Management: Builds strong relationships across departments and with clients.
- Decision-Making: Balances technical feasibility, deadlines, and business needs.
- Resilience: Maintains composure and focus under pressure or when priorities shift.
- Proactivity: Anticipates obstacles and proactively proposes solutions.
Complementary Skills:
- Results- and task-completion oriented.
- Negotiation and/or med
Do you want to be part of one of the five largest IT and business process companies in the world? At CGI, we are looking for a Full Stack Web Developer to work on a significant international project in the pharmaceutical sector.
Requirements:
- Bachelor degree in Computer Science, Software Engineering, or related fields.
- Conversational English (B2 level or higher).
- 8+ years of software development experience.
- Experience with JavaScript language features (ES6+, Promises).
- Experience optimizing the performance of JavaScript/browser applications.
- Experience developing single-page applications (SPA).
- Experience working with Product and Design to launch innovative features.
- Advocate for web standards, accessibility, and modern web development practices.
- Experience with test-driven development (TDD) and tools like Cypress, Jest.
- Experience with any of the following: server-side JavaScript (Node.js), GraphQL, TypeScript.
Responsibilities:
- Collaborate with Engineers, Data Analysts, Product Managers, and User Experience experts to create an experience that impacts the future of agriculture.
- Collaborate in the technical design and estimates of solutions to implement new features according to Product specifications.
- Work with an open and inclusive team of engineers committed to continuous improvement and quality.
- Participate in code reviews. In our team, we share knowledge, help each other learn new things, and focus on improving our code.
- Write thorough code and tests (unit, UI, e2e).
Complementary Skills:
We are looking for a Senior Web Engineer to join one of our dynamic regional Product delivery teams, working in cloud-based distributed environments. You will have the opportunity to work with large datasets, such as scientific data, machine-generated data from our farmers' equipment, geospatial data, precision agriculture, remote sensing, climate and/or soil data. We are revolutionizing the agricultural indu
At Seligo Tech (Recruitment Agency) we are helping one of our clients find their Technical Operations Engineer
Full-TimeMarketing$1k - $3k / month
Colombia / Brazil / Argentina / Mexico / Caracas, VE - Remote (any location)
Job OpeningsTechnical Operations Engineer
Apply To Position
Use My Indeed Resume
Apply Using LinkedIn
Location: Remote (must work US time zone hours)
Language Requirement: Fluent in spoken and written English
Technical requirement: MongoDB experience
Employment Type: Full-Time
About Property Leads
Property Leads is a fast-growing, high-velocity lead generation company helping professionals acquire motivated, inbound leads through cutting-edge digital marketing. We’re obsessed with speed, execution, and results—and we thrive by working smarter, not with more overhead.
Our team combines marketing performance, data operations, and automation to unlock growth—and we’re looking for builders who take full ownership, think critically, and move quickly.
Role Overview
We’re hiring a Technical Operations Analyst to own and scale our internal processes around marketing vendor onboarding, integrations, and analytics infrastructure. This is a high-leverage IC role for someone who is relentlessly detail-oriented, thrives in ambiguity, and can take operational challenges from 0 to 1—fast.
You’ll work across growth, engineering, and vendor teams to systematize onboarding, monitor technical performance, and ensure our campaigns, data flows, and reporting processes are bulletproof. This role is perfect for someone technical enough to work with APIs and documentation, yet process-driven enough to optimize systems for scale.
Key Responsibilities
Own and execute vendor onboarding, validation, and integration for performance marketing partners
Design and maintain reporting pipelines for key business and marketing metrics
Collaborate with engineers and growth leaders to QA data flows and automate alerts
About the Role
We are looking for a Cloud Migration Engineer to support our cloud transformation projects across Latin America. This role is key to planning, designing, and executing cloud migration strategies, ensuring secure and seamless transitions for enterprise clients.
Key Responsibilities
1. Cloud Migration Planning & Design
- Support end-to-end cloud migration efforts for key LATAM projects.
- Conduct scenario-based assessments across platforms such as VMware, AWS, GCP, and Azure.
- Design preliminary architectures including network, system, and security structures.
- Develop detailed technical designs including resource specifications, IP planning (CIDR/IP), and firewall ACL rules.
- Define migration scopes and strategies aligned with client business requirements.
- Identify opportunities for professional services within client engagements.
2. Execution & Troubleshooting
- Lead and execute various types of migration tasks including server, database, storage, and container migrations.
- Detect and resolve technical issues during all phases of migration.
- Ensure accurate business cutover, evaluating downtime, rollback, and contingency plans.
3. Technical Enablement & Customer Engagement
- Deliver training sessions for partners and customers on cloud technologies and tools.
- Provide consulting and technical leadership in migration methodologies, cloud adoption, and platform optimization.
Requirements
Education & Experience
- Bachelor’s degree in Computer Science, Mathematics, or a related field; equivalent experience also considered.
Technical Skills
- Strong hands-on experience in cloud delivery, IT infrastructure, or cloud migration projects
- Strong background in infrastructure architecture, storage, networking, and cloud technologies.
- Advanced knowledge of Linux systems and scripting (Shell, Python).
- Proficiency in IT fundamentals: O
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
As a Staffing Solution Architect, you will be responsible for overseeing the definition of the skills required by the client for staffing augmentation purposes and ensuring that we are aligned with them in sourcing the people they need for their projects. This is a great opportunity for a professional looking to develop with one of the fastest-growing companies in the industry.
What you will do:
- Drive and manage the technology assessment and validation processes and liaise with clients, providing technical support and guidance to meet the real needs of their profile requirements. Conduct the final screening and interviewing of candidates based on the available information to identify the best engineers for each position. - Participate in meetings with clients to understand the engineering profile that fits their needs - Work with different tech stacks, interact with clients or interview across the tech stack: Web (frontend and backend), mobile, QA (manual and automation), DevOps, data (data engineering, data science, big data), etc. - Stay current on market trends and technologies you may not have worked with previously. - Train candidates in a variety of technologies. - Collaborate with the sales team to improve the time-to-market of the resources that clients require, while keeping the feasibility of their requests in mind. Here's what we're looking for:
Sutherland is seeking an experienced Integration Engineer to deliver and support the technical aspects of our NICE product deployments. This client-facing role involves understanding our customers' business data and using it to design and implement innovative integration solutions with our NICE Sales Performance Management Application Suite. Responsibilities include software installation, and the design, development, and configuration of end-user functionality. This encompasses data ports, web services, PL/SQL procedures, triggers, views, materialized views, SQL and Linux shell scripts, compensation plans, calculators, forms, workflows, and reports. The Integration Engineer will also provide ongoing maintenance and support for implemented solutions.
The Integration Engineer performs a wide range of duties including some or all the following:
• Integration & Deployment:
o Implement and deploy custom NICE’s product suite solutions for clients,
o Install and integrate NICE’s applications with diverse enterprise systems and data sources using ETL processes, REST APIs, web services, XML, XSLT, and scripting languages.
• Issue Resolution and Support:
o Provide front-line support, troubleshooting and resolving Sales Performance Management application issues reported by end-users.
o Leverage product knowledge, technical skills, and internal resources to investigate and resolve customer problems.
o Meticulously document the problem-solving process, including all decisions and actions taken, from initial report to final resolution.
o Test fixes and conduct post-resolution follow-ups to ensure effective problem resolution using established testing methodologies.
o Analyze documented resolutions and identify trends to proactively prevent recurring issues.
• Client Collaboration & Technical Expertise:
o Collaborate closely with clients and NICE's Client Services team, providing technical expertise throughout the deployment lifecycle.
o This encompasses da
Cargos relacionados
Ingeniero de software, Líder de soporte y mesa de ayuda, Ingeniero DevOps
What We Are Seeking
As a Technical Writer you'll be part of an amazing engineering team. You should be an excellent writer and speaker (in Spanish and English), with the ability to grasp complex technical concepts and make them easy-to-read, easy-to-follow and customer-focused.
You are challenged to be creative, think big and be passionate about learning, to educate our customers. You will be dedicated to building documentation focused on helping users on how they can use it
Key Tasks & Accountabilities
Scope, prioritize, investigate, and produce high-quality documentation articles for our User Guides
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Test new product features and provide feedback for all products
Regularly host enabling sessions with cross-company partners about new features and enhancements.
Job Requirements
Advanced English proficiency: B2, C1 is a must
Excellent written and verbal communication skills in English and Spanish
Formal education as an Engineering Professional
At least one year of experience working in corporate environments.
Knowledge in Web design: JavaScript, HTML, CSS
Enjoy writing about technology
Desirable:
At least 1 year of experience.
Experience or understanding in programming languages such as C++, C#, Python
Experience in documenting and maintaining the product’s user guides
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for outstanding Junior Scrum Masters to join BairesDev's Research & Development (R&D) team.
Our R&D team is a vital part of our technology solutions that generate millions in revenue each year, so we only hire the best of the best. Within the team, you'll find many different challenges: Data analytics, machine learning, desktop, and web development are some of the most relevant at the moment, but to drive innovation, you'll find that new things come up every day!
R&D is undoubtedly the most interesting and challenging area of the business, and although BairesDev is made up of really talented people in general, here you will find professionals with extensive experience and also intellectual and creative levels well above average.
We want people to enjoy the journey. Are you ready?
What You Will Do:
- Support the team in the preparation of the ART and Solution Train using various tools such as program and solution kanbans and other information radiators. Instill in the team a lean-agile mindset and practices. - Provide input on resourcing to address critical bottlenecks. - Encourage collaboration between teams and system and solution architects and engineers. - Work with product and solution management, product owners, and other stakeholders to ensure alignment of strategy and execution. - Improve the flow of value through value streams using the continuous delivery pipeline and DevOps. -
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for outstanding SemiSenior Scrum Masters to join BairesDev's Research & Development (R&D) team.
Our R&D team is an essential part of our technology solutions that generate millions in revenue each year, so we hire only the best of the best. Within the team, you'll find many different challenges: Data analytics, machine learning, desktop, and web development are some of the most relevant right now, but to drive innovation, you'll find new things coming up every day!
R&D is undoubtedly the most interesting and challenging area of the entire company, and while BairesDev is generally made up of really talented people, here you will find professionals with extensive experience and also intellectual and creative levels well above average.
We want people to enjoy the ride. Are you ready?
What You Will Do:
- Support the team in the preparation of ART and Solution Train using various tools, such as Program and Solution Kanbans and other information radiators. - Teams should be trained in lean-agile practices and mindset. - Provide input on resources to address critical bottlenecks. - Foster collaboration between teams and system and solution architects and engineers. - Work with product and solution management, product owners, and other stakeholders to ensure strategy and execution are in sync. - Improve the flow of value through value streams using the Continuous Delivery Pipeline and DevOps. -
We are looking for a new Security Analyst, who will be responsible for analyzing, monitoring, and following transaction monitoring procedures and identifying any suspicious or high-risk activity for the detection and prevention of fraud. This will be done in accordance with established protocols to ensure the security of user operations by applying tools, analytical/predictive models, and innovative technologies.
Key Responsibilities
Supervise, execute, and follow up on security risk analyses and the development of security procedures in order to support the identification, analysis, and evaluation of risk situations.
Analyze, detect, and promptly report irregular profiles and apply rules to ensure interactions are only carried out with legitimate users, in order to suspend suspicious accounts until verification is completed and to properly follow up on any suspicious activity to prevent fraud.
Analyze, supervise, and implement analytical tools and models to help identify effective and innovative solutions, contributing to fraud prevention and/or detection.
Review, analyze, and verify the volume of generated alerts and develop proposals to improve their effectiveness, in order to strengthen internal processes that may be vulnerable to internal and/or external fraud.
Consolidate, store, and analyze structured and unstructured data from various internal and external information sources to ensure ongoing analysis and adaptation of rules applied in fraud monitoring systems.
Analyze, complete, and make proposals by discovering patterns and correlations through statistical methods, approaching these analyses from multiple angles for use in predictive and descriptive modeling, to support the development and improvement of analytical and operational processes for the division or team.
Collect, store, and review information from both internal and external sources to maintain an up-to-date customer database.
Education
Preferred: Technician, Technologist, or Unde
?? Front-End Developer (Bogotá)
Location: Bogotá, Colombia
Work Mode: On-site
About Us
We are a fast-growing fintech platform focused on helping individuals grow and protect their wealth through cutting-edge technology and exceptional client service. Backed by $45M USD in venture capital from top-tier investors with backgrounds at JP Morgan, BlackRock, Charles Schwab, Uber, and DoorDash, we’re on a mission to disrupt the traditional wealth management industry.
?? Awards & Recognition
- Best Online Financial Advisor by Nerdwallet (2022–2024)
- Fintech Startup of the Year by Morningstar
- 2024 Industry Disruption Award by ThinkAdvisor
- 2025 Best Wealth Management Product by FinTech Breakthrough
With offices in New York and Bogotá, our leadership team brings decades of experience from major financial institutions. We combine the drive of a startup with the maturity of an experienced executive team.
About the Role:
We’re seeking a talented Front-End Developer to join our team in Bogotá (Zona Chicó). The ideal candidate is proficient in JavaScript and React, and enjoys building intuitive, high-performance interfaces from scratch.
Why You’ll Love Working With Us
? Competitive salary + equity package (Be an owner in what we’re building)
? Health and dental coverage
? Transportation and gym benefits
? Annual all-expenses-paid trip to New York ??
? Dynamic and collaborative work culture
? Real opportunities for impact and professional growth
Responsibilities
- Develop and maintain scalable, modern web interfaces
- Collaborate with Product and UX teams to deliver high-quality features
- Own the full development cycle: design, build, test, deploy, maintain
- Translate UI/UX designs into clean, functional code
- Participate in code reviews and encourage best practices
- Build reusable components and contribute to a micro front-end architecture
- Work closely with back-end developers to ensure seamless integration
- Operate within an agil
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for an outstanding Data Platform Engineer to join BairesDev’s Research & Development Team (R&D). This professional will be responsible for building the data platform to simplify and accelerate everyday tasks for handling the data world like ingestion, storage, processing, catalog, quality, and governance.
What You Will Do:
- Build engineering solutions using the best practices of software development and data-intensive applications - Work closely with data infrastructure engineers, analytics, and machine learning engineers to gather requirements to deliver reusable components. - Monitor and maintain the health of the data platform ecosystem. - Leverage modern data tools to develop simple solutions to complex problems. - Continuously help improve software engineering practices across data teams, raise the team's bar, and seek to be a reference in quality and performance. Here's what we're looking for:
- 5+ of background in software development. - 3+ working in data platform or data engineering teams. - Solid experience in Python, Scala, or Java development. - Solid experience working with relational and NoSQL databases. - Experience with microservice architecture and APIs. - Experience with Kafka or similar. - Experience with distributed computing. - Experience developing Airflow dags. - Advanced English level. Desirable - Experience with Graph databases. - Experience with streaming applica
Cargos relacionados
Desarrollador de software, Ingeniero de desarrollo, Analista de desarrollo de software
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for a Data Science / Data Engineer to join our Development team and participate in different projects made up of multicultural teams distributed throughout the world.
What You Will Do:
- Interview other Data Scientists and Data engineers to vet their technical abilities. - Input data from those interviews into the product and help develop a predictive, fair, and enjoyable solution. - Work together with developers, tech leads, and solution architects to build applications. - Improve existing structures by adding new functionalities or proposing technological updates so that as a result, the impact of your contribution is significant in the core of each business. - Improve the user experience on scalable and high availability platforms, contributing to the key differential of each business. Here's what we're looking for:
- 5+ years of experience working as a developer. - 3+ years of experience working as a Data Scientist / Data Engineer. - Proficient with analysis, troubleshooting, and problem-solving. - Hands-on experience with managing data loads and data quality. - Advanced English level.
How we do make your work (and your life) easier:
- 100% remote work (from anywhere). - Excellent compensation in USD or your local currency if preferred - Hardware and software setup for you to work from home. - Flexible hours: create your own schedule. - Paid parental leaves, vacations, and natio
Cargos relacionados
Ingeniero de datos, Analista de datos, Científico de datos
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for ETL Developers to join our Development team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive individuals and team players who are enthusiastic about programming in this language and are committed to providing the best user experience possible. This is an excellent opportunity for professionals looking to advance their careers in one of the industry's fastest-growing companies!
These developers will face numerous technical challenges, so they must use current technologies, and get involved in the mobile world, web applications, devices, etc.
What You Will Do:
- Create (enhancements and maintenance) new ETL solutions. - Improve slow-running jobs with the help of a redesign and better ETL processes to meet business needs. - Support the team's efforts to design, model, develop, and maintain existing and new SQL database objects required for all business solutions. Here's what we're looking for:
- 5+ years of experience developing ETL solutions and expertise in designing and implementing relational database models to meet business requirements. - Database development, design, analysis, and support experience in development, testing, and production environments with a variety of business domains - Python experience is a big plus. - Bachelor's Degree in Computer Science or an equivalent degree is highly desira
Cargos relacionados
Desarrollador de software, Ingeniero de desarrollo, Analista de desarrollo de software
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for an outstanding Senior Product Designer to join our Research & Development Team (R&D). This professional will be part of a highly collaborative multidisciplinary team responsible for creating the experience of internal and external products. We are seeking a creative problem solver with expertise in designing flows, prototypes, experiences, and interfaces that provide a seamless experience to multiple audiences.
What You Will Do:
- Work closely with the Product Manager and Product Owner, as well as with developers and designers, aligning customer needs and business goals, from the discovery of product specs up to the deliverables. - Define design requirements based on briefings from internal teams and stakeholders. - Own the product development lifecycle and UX design process. - Present and effectively communicate how the flows, wireframes, prototypes, and interfaces work and will help achieve company objectives. - Be responsible for usability tests with the internal team and end-users, gathering information, and creating a plan to evolve the product. - Master HCI usability and accessibility. - Participate in the company’s design system development. - Combine data-driven and user-centric methodologies for better results. - Collaborate with product owners, developers, and designers to translate business goals into a unique brand and product experiences. - Be a part of all phases of the pr
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
We are looking for a WebRTC Tech Lead to join our team and help us evolve our web video experience to the next level. We need someone to lead a dedicated team of engineers to continually improve our video experience. This includes building state-of-the-art monitoring systems, evaluating new video technologies, and building advanced features like background blur. This professional will have full autonomy to define the technical video roadmap and lead the video engineering team. This is an excellent opportunity for professionals looking to advance their careers at one of the industry's fastest-growing companies!
What You Will Do:
- Plan, develop, and implement the product’s strategy, bringing experience with WebRTC, signaling, and networking. - Work with designers and developers to develop modern, intuitive user interfaces - Conduct code analysis and recommend changes in policies and procedures. - Continuously improve the user experience. - Work in a collaborative environment with shared code; practice disciplined source code control and process documentation. Here's what we're looking for:
- At least 5 years of full-time professional software development experience. - Previous experience working closely with product managers and designers to create products for our customers, even in early product definition. - A 360-degree perspective on multiple programming languages (Tech Leads are expected to be full
Cargos relacionados
Desarrollador de software, Desarrollador de aplicaciones móviles, Ingeniero de desarrollo
Recibe ofertas en tu correo relacionadas con esta búsqueda.
Buscando Ofertas de trabajo de Help desk resource en Bogotá, Sistemas y tecnología. Encuentra las mejores ofertas de trabajo de Help desk resource en Bogotá, Sistemas y tecnología hoy 14 de Agosto de 2025 a través de elempleo.com Colombia.
Ver oferta