Oportunidades en ocean freight | bogotá

Descripción del cargo

Expert OFR - OAM

Location: GSC Bogotá

The Expert OFR - OAM is responsible for managing Ocean Freight (OFR) operations throughout the full end-to-end process. This role requires flexibility to handle the complete operational flow or specific parts of it, depending on the business needs. Previous end-to-end experience is considered a strong advantage.

Key Responsibilities

* Manage the full OFR end-to-end process, from origin to final delivery to the customer.
* Monitor shipment operations, handle documentation, and ensure accurate status updates.
* Perform costing and billing, ensuring accuracy in charges and validations.
* Manage operational claims and provide support for clarifications with origin or vendors.
* Ensure compliance with KPIs, timelines, milestones, and customer/business requirements.
* Maintain strong customer service standards through clear and timely communication.
* Use CargoWise as a system tool (considered a plus).

Profile Requirements

Education

* Bachelor’s degree required.
* Last-semester students may be considered as an exception.

Must Have

Experience

* Minimum 1 year of experience in OFR-related activities.
* Experience in functions related to ocean freight (not necessarily in freight forwarding).
* Experience identifying documentation errors between origin and destination.

Technical Skills

* English level B2.
* Knowledge of Incoterms.
* Proficient in MS Office tools, especially Excel.

Soft Skills

* Strong customer service orientation.
* Excellent organizational skills and ability to manage multiple tasks.
* Operational maturity and sound decision-making.
* Ability to work under pressure in complex operational environments.
* High adaptability and proactive approach to process management.

We Value (Preferred Qualifications)

* Previous end-to-end process management experience.
* Experience handling costing and billing processes.
* Experience in Freight Forwarding.
* Experience using CargoWise.