Service delivery manager

Descripción del cargo

Responsabilidades del cargo: Responsable de asegurar la entrega efectiva, eficiente y segura de los servicios, proyectos y soluciones tecnológicas, garantizando su alineación con los objetivos estratégicos del negocio, los estándares globales d, la normativa y los requisitos regulatorios locales.
Education and Experience
• Bachelor’s degree in Sistem Engineering, computer engineering, Information Technology, Computer Science or related field.
• Postgraduate degree or specialization in project management, technology, Digital transformation or related areas is preferred.
• Advanced level of English (mandatory).
• More than 8 years of experience as IT Service Delivery Manager and projects, preferably within local and regional environments.
• Proven experience leading global or regional programs with multiple stakeholders in a technology-driven environment.
• Demonstrated experience in implementing innovative technology solutions, AI solutions and managing digital transformation initiatives.
• Previous experience in insurance, banking, or financial services is highly desirable.